# xMatters alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 228 of the 252 answers in the 1 category where xMatters holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/it/vendors/xmatters/alternatives

## Named instead, most often (every category and segment added)

- incident.io: 77
- PagerDuty: 55
- Rootly: 15
- Better Stack: 12
- All Quiet: 8
- Spike.sh: 4

## Incident management and on-call

**Small business**: 82 of 84 answers did not name xMatters (xMatters is #13 of 14 at 0%).

- incident.io: first choice in 32 of those 82
- PagerDuty: first choice in 11 of those 82
- Better Stack: first choice in 10 of those 82
- All Quiet: first choice in 6 of those 82
- Spike.sh: first choice in 4 of those 82
- TaskCall: first choice in 4 of those 82
- Rootly: first choice in 3 of those 82
- Jira Service Management: first choice in 2 of those 82

**Mid-market**: 82 of 84 answers did not name xMatters (xMatters is #10 of 13 at 0%).

- incident.io: first choice in 35 of those 82
- PagerDuty: first choice in 22 of those 82
- Rootly: first choice in 10 of those 82
- All Quiet: first choice in 2 of those 82
- Better Stack: first choice in 2 of those 82
- FireHydrant: first choice in 2 of those 82
- Squadcast: first choice in 2 of those 82
- ITOC360: first choice in 1 of those 82

**Enterprise**: 64 of 84 answers did not name xMatters (xMatters is #7 of 12 at 2%).

- PagerDuty: first choice in 22 of those 64
- incident.io: first choice in 10 of those 64
- AlertOps: first choice in 3 of those 64
- ServiceNow ITSM: first choice in 3 of those 64
- Incident Tracker: first choice in 2 of those 64
- Rootly: first choice in 2 of those 64
- FireHydrant: first choice in 1 of those 64
- Hyperping: first choice in 1 of those 64

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.