# Workativ: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 16 judge labels across 2 categories by 11 of 14 models. Page: https://www.gane.ai/index/it/vendors/workativ

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 2% | 10 | 20% | 15 |
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 0% | 91 | 0% | 1 |

## What the models said for it

- "The best AI agent for IT support in a mid-market B2B company ... is Workativ." (Grok 4.20, AI IT agents)
- "If you want a quick, cheap, no-code pilot → Workativ is the most accessible." (DeepSeek V4 Flash, AI IT agents)
- "For those wanting a fast, no-code solution, Workativ is worth considering." (Mistral Small, AI IT agents)
- "a conversational AI-powered agent aimed at HR and IT support" (Claude Haiku 4.5, Enterprise AI)

## And against it

- "also recommended for teams that want to get started without a sales call, though their starting prices are higher" (Mistral Small, AI IT agents)
- "starts around $349/month, so it is less suitable for very small budgets" (Perplexity Sonar, AI IT agents)
- "Starts ~$349/month; ... Good for SMBs but higher entry than eesel." (Grok 4.20, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 1 | 1 | 2 |
| Grok 4.20 | 1 | 0 | 1 | 1 | 3 |
| Mistral Small | 0 | 1 | 0 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Workativ, from 43 of the 43 answers that named it (only the models that return a source list).

### Domains cited

- resources.rework.com: 35
- workativ.com: 33 (its own site)
- gane.ai/index: 22
- jitbit.com: 13
- eesel.ai: 12
- clearfeed.ai: 10
- moveworks.com: 10
- g2.com: 9
- sim.ai: 9
- usefini.com: 9

### Pages cited

- https://resources.rework.com/tools/ai-agents/best-ai-agents-for-it-support-2026: 34
- https://workativ.com/it/blog/12-best-it-helpdesk-ai-agents-in-2026-compared: 31
- https://jitbit.com/news/best-ai-helpdesk-solutions-2026: 13
- https://www.gane.ai/index/it/operations/ai-it-support-agents/smb: 11
- https://clearfeed.ai/blogs/best-ai-agents-guide: 9
- https://sim.ai/library/best-ai-agents-for-it-helpdesk-teams: 9
- https://www.gane.ai/index/it/operations/ai-it-support-agents/enterprise: 7
- https://proprofschat.com/blog/ai-customer-support-agents: 7

## In its own words

What Workativ's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI agent platform for HR and IT teams (https://workativ.com/)
- For: HR and IT teams (https://workativ.com/)
- Price stated: Workativ uses session and execution-based pricing you pay for what you use, not for headcount. Plans start at $349/month (Business, full HR and IT automation), and custom pricing for Mid-Market and Enterprise organizations. No per-user fees. (https://workativ.com/)
- Starting price: 349 (https://workativ.com/)
- Free plan or trial: Get a free demo (https://workativ.com/)
- Integrations claimed: 100 (https://workativ.com/)
- Certifications: SOC 2 Type II, ISO 27001, GDPR, HIPAA
- Customers named: GoTo

## What it publishes

Every page workativ.com exposes, read 2026-09-29: 352 addresses. By kind, pages and the last 90 days:

- blog: 98 pages, 15 in the last 90 days, latest 2026-09-09
- case study: 1 pages, 0 in the last 90 days, latest undated
- comparison: 12 pages, 1 in the last 90 days, latest 2026-07-10
- glossary or explainer: 1 pages, 0 in the last 90 days, latest 2026-06-22
- Recent: 2026-09-09 blog: Ai agent for hr use cases 12 workflows hr directors can automate in 2026 https://workativ.com/hr/blog/ai-agent-for-hr-use-cases-12-workflows-hr-directors-can-automate-in-2026
- Recent: 2026-09-08 blog: Ai agent for employee queries how hr teams automate the top 10 requests https://workativ.com/hr/blog/ai-agent-for-employee-queries-how-hr-teams-automate-the-top-10-requests
- Recent: 2026-09-07 blog: Best ai agents for hr in 2026 ranked and compared https://workativ.com/hr/blog/best-ai-agents-for-hr-in-2026-ranked-and-compared
- Recent: 2026-09-03 blog: Adp ai agent guide 2026 automate payroll hr support and employee workflows https://workativ.com/hr/blog/adp-ai-agent-guide-2026-automate-payroll-hr-support-and-employee-workflows
- Recent: 2026-09-01 blog: Workday ai agent complete guide to hr self service and automation in 2026 https://workativ.com/hr/blog/workday-ai-agent-complete-guide-to-hr-self-service-and-automation-in-2026
- Recent: 2026-08-24 blog: Servicenow ai agent guide it hr setup and pricing https://workativ.com/hr/blog/servicenow-ai-agent-guide-it-hr-setup-and-pricing

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.