# Workativ alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 225 of the 252 answers in the 1 category where Workativ holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/it/vendors/workativ/alternatives

## Named instead, most often (every category and segment added)

- ServiceNow Now Assist: 30
- Freshservice: 16
- Freshdesk: 14
- Moveworks: 14
- Freshservice with Freddy AI: 10
- Intercom Fin: 10

## AI IT support agents

**Small business**: 68 of 84 answers did not name Workativ (Workativ is #8 of 14 at 2%).

- Intercom Fin: first choice in 10 of those 68
- Freshdesk: first choice in 7 of those 68
- Freshservice: first choice in 3 of those 68
- Freshservice with Freddy AI: first choice in 3 of those 68
- eesel AI: first choice in 3 of those 68
- Helply: first choice in 2 of those 68
- Jira Service Management: first choice in 2 of those 68
- Microsoft Copilot Studio: first choice in 2 of those 68

**Mid-market**: 77 of 84 answers did not name Workativ (Workativ is #7 of 10 at 2%).

- Freshservice: first choice in 11 of those 77
- Freshdesk: first choice in 7 of those 77
- Freshservice with Freddy AI: first choice in 7 of those 77
- Moveworks: first choice in 3 of those 77
- Freddy AI: first choice in 2 of those 77
- Freshservice with Freddy AI Agent: first choice in 2 of those 77
- Jira Service Management: first choice in 2 of those 77
- Microsoft Copilot Studio: first choice in 2 of those 77

**Enterprise**: 80 of 84 answers did not name Workativ.

- ServiceNow Now Assist: first choice in 30 of those 80
- Moveworks: first choice in 11 of those 80
- Fini: first choice in 2 of those 80
- Freshservice: first choice in 2 of those 80
- ServiceNow AI Agents with Now Assist: first choice in 2 of those 80
- Sim: first choice in 2 of those 80
- Atomicwork: first choice in 1 of those 80
- Microsoft Copilot Studio: first choice in 1 of those 80

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.