# Uptime.com: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 15 judge labels across 2 categories by 10 of 14 models. Page: https://www.gane.ai/index/it/vendors/uptime-com

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Website and synthetic monitoring](https://www.gane.ai/index/it/operations/website-and-synthetic-monitoring/index.md) | 2% | 10 | 14% | 14 |
| [Incident management and on-call](https://www.gane.ai/index/it/operations/incident-management-and-on-call/index.md) | 0% | 68 | 100% | 1 |

## What the models said for it

- "stick to dedicated uptime specialists (Uptime.com, Nectar)" (Qwen 3.7 Flash, Uptime monitoring)
- "More oriented toward professional availability reporting, multi-step checks, and enterprise-style monitoring" (Perplexity Sonar, Uptime monitoring)
- "Stronger when formal SLA reporting, real-user monitoring, and transaction testing are priorities." (Perplexity Sonar, Uptime monitoring)
- "Strong Alternative: Uptime.com ... Best for companies with strict SLA reporting requirements." (DeepSeek V4 Flash, Uptime monitoring)

## And against it

- "Mixed Trustpilot reviews (around 1.8/5 in some snapshots) cite poor customer service, billing disputes, or inconsistent monitoring accuracy." (Grok 4.20, Uptime monitoring)
- "Capterra/G2 review snippets for tools like Uptime.com and Site24x7 mention these kinds of add-on costs and plan restrictions." (GPT-5.4 mini, Incidents)
- "Often priced more like a full observability suite; may be overkill for lean monitoring." (GLM 4.7 FlashX, Uptime monitoring)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 2 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 0 | 1 | 1 | 2 |
| Mistral Small | 0 | 1 | 1 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 1 | 0 | 0 | 0 | 1 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 2 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Uptime.com, from 57 of the 60 answers that named it (only the models that return a source list).

### Domains cited

- uptimerobot.com: 32
- g2.com: 26
- uptime.com: 23 (its own site)
- hyperping.com: 22
- motadata.com: 20
- site24x7.com: 16
- softwareadvice.com: 13
- bootstrap.build: 12
- capterra.com: 12
- cubeapm.com: 12

### Pages cited

- https://uptimerobot.com/enterprise: 18
- https://motadata.com/blog/best-website-monitoring-tools: 17
- https://uptime.com/comparison: 13
- https://bootstrap.build/articles/best-website-monitoring-tools: 12
- https://cubeapm.com/blog/top-uptime-monitoring-tools: 12
- https://hyperping.com/blog/best-uptime-monitoring-software-for-every-use: 12
- https://uptimerobot.com/knowledge-hub/comparisons-and-alternatives/13-best-website-monitoring-tools: 10
- https://g2.com/categories/website-monitoring/enterprise: 9

## In its own words

What Uptime.com's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The website monitoring service for unmatched uptime monitoring. (https://uptime.com/)
- For: engineering, operations and SRE teams (https://uptime.com/)
- Price stated: Flexible Plans, Affordable Pricing (https://uptime.com/pricing)
- Starting price: 7/mo (https://uptime.com/pricing)
- Free plan or trial: 14-day free trial (https://uptime.com/platform.sh)
- Integrations claimed: 20 (https://uptime.com/)
- Certifications: SOC 2 Type II, GDPR, PCI DSS

## What it publishes

Every page uptime.com exposes, read 2026-10-05: 8110 addresses. By kind, pages and the last 90 days:

- blog: 146 pages, 0 in the last 90 days, latest 2025-02-12
- case study: 9 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 2 pages, 0 in the last 90 days, latest 2024-01-30
- conference or event: 6 pages, 0 in the last 90 days, latest 2023-11-08
- report or ebook: 4 pages, 0 in the last 90 days, latest undated
- comparison: 9 pages, 0 in the last 90 days, latest 2023-03-21
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 12 pages, 0 in the last 90 days, latest 2025-01-20
- news or press: 20 pages, 0 in the last 90 days, latest undated
- Recent: 2025-02-12 blog: The Best API Monitoring Tools in 2025: A Complete Guide https://uptime.com/blog/best-api-monitoring-tools
- Recent: 2025-02-05 blog: Shopify store check types https://uptime.com/blog/shopify-store-check-types
- Recent: 2025-01-30 blog: How to monitor status pages https://uptime.com/blog/how-to-monitor-status-pages
- Recent: 2025-01-22 blog: How to monitor website performance https://uptime.com/blog/how-to-monitor-website-performance
- Recent: 2025-01-20 glossary or explainer: What is api monitoring https://uptime.com/blog/what-is-api-monitoring
- Recent: 2025-01-14 blog: Ui updates january 2025 https://uptime.com/blog/ui-updates-january-2025

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.