# TeamViewer Tensor: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/it/vendors/teamviewer-tensor

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 18 | 20% | 5 |

## What the models said for it

- "if you need stronger centralized governance... but may be more platform than a mid-sized company needs" (GPT-6 Luna, Remote support)
- "if you support a widely distributed mix of devices, multiple subsidiaries or customers" (GPT-6 Luna, Remote support)
- "Best if security/compliance is paramount: TeamViewer Tensor or BeyondTrust" (GPT-5.4 mini, Remote support)
- "Best if you need a very mature, widely deployed platform: TeamViewer." (GPT-5.4 mini, Remote support)

## And against it

- "Deep platform support (IoT/mobile), but typically higher enterprise cost." (Gemini 3.5 Flash, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 2 | 0 | 0 | 2 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named TeamViewer Tensor, from 21 of the 27 answers that named it (only the models that return a source list).

### Domains cited

- teamviewer.com: 14 (its own site)
- splashtop.com: 12
- capterra.com: 10
- softwareadvice.com: 9
- g2.com: 8
- beyondtrust.com: 7
- logmein.com: 5
- zoho.com: 5
- computerworld.com: 4
- docs.beyondtrust.com: 4

### Pages cited

- https://softwareadvice.com/remote-support: 8
- https://capterra.com/resources/best-remote-support-software-review-analysis: 7
- https://capterra.com/remote-support-software: 5
- https://splashtop.com/products/remote-support: 5
- https://teamviewer.com/en-us/products/tensor: 5
- https://beyondtrust.com/products/remote-support: 4
- https://computerworld.com/article/1619135/remote-it-support-software-enterprise-buyers-guide.html: 4
- https://g2.com/software/remote-support: 4

## In its own words

What TeamViewer Tensor's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Remote connectivity built for secure operations. (https://teamviewer.com/)
- For: Enterprise (https://teamviewer.com/)
- Free plan or trial: 免费试用 (https://www.teamviewer.com/cn/products/tensor/security)
- Integrations claimed: 7 (https://www.teamviewer.com/cn/products/tensor/security)
- Customers named: Specsavers 公司, RTL Studios 公司, Pihlajalinna Oyj 公司, 布勒公司

## What it publishes

Every page teamviewer.com exposes, read 2026-09-29: 52661 addresses. By kind, pages and the last 90 days:

- blog: 8651 pages, 1 in the last 90 days, latest 2026-09-24
- case study: 1928 pages, 2 in the last 90 days, latest 2026-09-24
- webinar or virtual event: 692 pages, 0 in the last 90 days, latest undated
- conference or event: 252 pages, 0 in the last 90 days, latest undated
- report or ebook: 428 pages, 0 in the last 90 days, latest 2025-02-11
- comparison: 448 pages, 0 in the last 90 days, latest undated
- template or tool: 36 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 795 pages, 0 in the last 90 days, latest 2023-03-14
- news or press: 3213 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-24 case study: Akzonobel https://www.teamviewer.com/en-us/success-stories/akzonobel/
- Recent: 2026-09-24 blog: Introducing teamviewer model context protocol integration https://www.teamviewer.com/en-us/insights/introducing-teamviewer-model-context-protocol-integration/
- Recent: 2026-08-21 case study: Eudaria https://www.teamviewer.com/en-us/success-stories/eudaria/
- Recent: 2026-06-16 blog: Building the autonomous workplace https://www.teamviewer.com/en-us/insights/building-the-autonomous-workplace/
- Recent: 2025-04-08 case study: Dhl https://www.teamviewer.com/en-us/success-stories/dhl/
- Recent: 2025-02-11 report or ebook: How to successfully deploy a dex tool https://www.teamviewer.com/ams/resources/reports/how-to-successfully-deploy-a-dex-tool

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.