# TeamViewer DEX: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 7 judge labels across 1 category by 6 of 14 models. Page: https://www.gane.ai/index/it/vendors/teamviewer-dex

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Digital employee experience](https://www.gane.ai/index/it/operations/digital-employee-experience/index.md) | 0% | 32 | 0% | 7 |

## What the models said for it

- "TeamViewer DEX stands out for real-time visibility, offline remediation, broad device and SaaS coverage, and more than 2,000 pre-built automations at a predictable cost." (Muse Glimmer 30B, DEX)
- "Best if the priority is quick deployment, remote support, cross-platform monitoring, and automated remediation" (Perplexity Sonar, DEX)
- "Evaluate TeamViewer DEX if predictable costs and ease of deployment are your top concerns." (Kimi K2, DEX)
- "TeamViewer DEX is a strong alternative if transparent, predictable pricing is a priority" (DeepSeek V4 Flash, DEX)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named TeamViewer DEX, from 33 of the 33 answers that named it (only the models that return a source list).

### Domains cited

- cio.com: 22
- teamviewer.com: 22 (its own site)
- flexxible.com: 16
- g2.com: 14
- gane.ai/index: 12
- digitalitnews.com: 8
- computerworld.com: 7
- gartner.com: 7
- bangaloreorbit.com: 6
- controlup.com: 6

### Pages cited

- https://cio.com/article/4240539/theres-no-best-dex-platform-but-there-is-one-for-you.html: 22
- https://teamviewer.com/en-us/special/best-digital-employee-experience-software: 14
- https://flexxible.com/en/best-digital-employee-experience-software: 9
- https://g2.com/categories/digital-employee-experience-dex-management: 8
- https://computerworld.com/article/1612638/how-to-choose-digital-employee-experience-tool.html: 7
- https://digitalitnews.com/comparing-todays-leading-dex-platforms: 7
- https://www.gane.ai/index/it/operations/digital-employee-experience/enterprise: 7
- https://bangaloreorbit.com/blog/top-10-employee-experience-platforms-dex-features-pros-cons-comparison: 6

## In its own words

What TeamViewer DEX's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Real-time troubleshooting (https://teamviewer.com/)
- For: IT teams (https://teamviewer.com/)
- Free plan or trial: 30-day free trial (https://www.teamviewer.com/cs/pricing)
- Integrations claimed: 8 (https://www.teamviewer.com/cs/pricing)
- Certifications: ISO 27001, HIPAA, HITECH, SOC 2, SOC 3
- Customers named: The Mercedes-AMG PETRONAS Formula One Team, MG-IT Service, Lucky Bike, Carollo

## What it publishes

Every page teamviewer.com exposes, read 2026-09-29: 52661 addresses. By kind, pages and the last 90 days:

- blog: 8651 pages, 1 in the last 90 days, latest 2026-09-24
- case study: 1928 pages, 2 in the last 90 days, latest 2026-09-24
- webinar or virtual event: 692 pages, 0 in the last 90 days, latest undated
- conference or event: 252 pages, 0 in the last 90 days, latest undated
- report or ebook: 428 pages, 0 in the last 90 days, latest 2025-02-11
- comparison: 448 pages, 0 in the last 90 days, latest undated
- template or tool: 36 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 795 pages, 0 in the last 90 days, latest 2023-03-14
- news or press: 3213 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-24 case study: Akzonobel https://www.teamviewer.com/en-us/success-stories/akzonobel/
- Recent: 2026-09-24 blog: Introducing teamviewer model context protocol integration https://www.teamviewer.com/en-us/insights/introducing-teamviewer-model-context-protocol-integration/
- Recent: 2026-08-21 case study: Eudaria https://www.teamviewer.com/en-us/success-stories/eudaria/
- Recent: 2026-06-16 blog: Building the autonomous workplace https://www.teamviewer.com/en-us/insights/building-the-autonomous-workplace/
- Recent: 2025-04-08 case study: Dhl https://www.teamviewer.com/en-us/success-stories/dhl/
- Recent: 2025-02-11 report or ebook: How to successfully deploy a dex tool https://www.teamviewer.com/ams/resources/reports/how-to-successfully-deploy-a-dex-tool

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.