# TeamDynamix alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 242 of the 252 answers in the 1 category where TeamDynamix holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/it/vendors/teamdynamix/alternatives

## Named instead, most often (every category and segment added)

- Freshservice: 79
- ServiceNow ITSM: 57
- Jira Service Management: 31
- ManageEngine ServiceDesk Plus: 13
- Freshdesk: 7
- InvGate Service Management: 4

## IT service management

**Small business**: 83 of 84 answers did not name TeamDynamix.

- Freshservice: first choice in 45 of those 83
- Jira Service Management: first choice in 14 of those 83
- ManageEngine ServiceDesk Plus: first choice in 7 of those 83
- Freshdesk: first choice in 6 of those 83
- NinjaOne: first choice in 2 of those 83
- Spiceworks Cloud Help Desk: first choice in 2 of those 83
- Supportbench: first choice in 2 of those 83
- Desk365: first choice in 1 of those 83

**Mid-market**: 77 of 84 answers did not name TeamDynamix (TeamDynamix is #5 of 12 at 5%).

- Freshservice: first choice in 29 of those 77
- Jira Service Management: first choice in 12 of those 77
- ServiceNow ITSM: first choice in 11 of those 77
- ManageEngine ServiceDesk Plus: first choice in 5 of those 77
- GLPI: first choice in 2 of those 77
- InvGate Service Management: first choice in 2 of those 77
- BMC Helix ITSM: first choice in 1 of those 77
- Freshdesk: first choice in 1 of those 77

**Enterprise**: 82 of 84 answers did not name TeamDynamix.

- ServiceNow ITSM: first choice in 46 of those 82
- Freshservice: first choice in 5 of those 82
- Jira Service Management: first choice in 5 of those 82
- BMC Helix ITSM: first choice in 2 of those 82
- HaloITSM: first choice in 2 of those 82
- InvGate Service Management: first choice in 2 of those 82
- Jira Service Management Cloud Enterprise: first choice in 1 of those 82
- ManageEngine ServiceDesk Plus: first choice in 1 of those 82

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.