# SuperOps: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 19 judge labels across 5 categories by 11 of 14 models. Page: https://www.gane.ai/index/it/vendors/superops

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 0% | 12 | 13% | 15 |
| [IT asset management](https://www.gane.ai/index/it/operations/it-asset-management/index.md) | 0% | 83 | 0% | 1 |
| [IT service management](https://www.gane.ai/index/it/operations/it-service-management/index.md) | 0% | 30 | 0% | 1 |
| [Patch management](https://www.gane.ai/index/it/operations/patch-management/index.md) | 0% | 47 | 0% | 1 |
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 51 | 0% | 1 |

## What the models said for it

- "SuperOps fits small to mid-sized MSPs that want to simplify their toolset through a unified RMM and PSA platform." (Claude Haiku 4.5, RMM)
- "A strong choice when the MSP wants RMM and PSA functionality in one modern platform" (Perplexity Sonar, RMM)
- "SuperOps offers a unified PSA‑RMM with AI features and transparent pricing." (GLM 4.7 FlashX, RMM)
- "often chosen by teams that want a combined PSA + RMM platform" (GPT-5.4 mini, RMM)

## And against it

- "expensive when many technicians manage relatively few devices. Model both scenarios before signing." (Perplexity Sonar, RMM)
- "Mentioned as being weaponized by cybercriminals" (Kimi K2, RMM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 0 | 1 | 2 | 0 | 3 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 2 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 1 | 1 | 3 |
| GLM 4.7 FlashX | 0 | 3 | 0 | 0 | 3 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named SuperOps, from 54 of the 57 answers that named it (only the models that return a source list).

### Domains cited

- superops.com: 34 (its own site)
- ninjaone.com: 24
- syncrosecure.com: 19
- aimultiple.com: 17
- kaseya.com: 17
- geekflare.com: 16
- atera.com: 15
- spotsaas.com: 15
- capterra.com: 14
- channelinsider.com: 14

### Pages cited

- https://superops.com/best-rmm-software-and-tools: 20
- https://kaseya.com/blog/best-rmm-software: 16
- https://geekflare.com/guides/best-rmm-software: 14
- https://channelinsider.com/channel-business/helpdesk-itsm-and-other-tools/best-msp-rmm: 13
- https://expertinsights.com/it-management/the-top-rmm-solutions-for-msps: 11
- https://msp360.com/resources/blog/best-rmm-solutions-for-msps: 11
- https://syncrosecure.com/blog/best-rmm-software: 11
- https://guideflow.com/blog/remote-monitoring-and-management-software: 10

## In its own words

What SuperOps's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: One AI-native platform to manage endpoints, automate service delivery, and scale IT operations — built for MSPs and internal IT teams. (https://superops.com/)
- For: MSPs and internal IT teams (https://superops.com/)
- Price stated: 14-day free trial, no credit card required. Paid plans available. (https://superops.com/)
- Starting price: 0 (https://superops.com/)
- Free plan or trial: 14-day free trial, no credit card required. (https://superops.com/)
- Certifications: SOC 2 Type II, GDPR, ISO 27001, HIPAA
- Customers named: Appsolute IT, LG Tech, Juggatech, Dayu Tech, AutoPay Plus, XivTech, Spark Education Trust, Palmiq

## What it publishes

Every page superops.com exposes, read 2026-09-29: 1696 addresses. By kind, pages and the last 90 days:

- blog: 441 pages, 6 in the last 90 days, latest 2026-09-23
- case study: 13 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 55 pages, 0 in the last 90 days, latest undated
- conference or event: 357 pages, 0 in the last 90 days, latest 2024-09-11
- comparison: 51 pages, 2 in the last 90 days, latest 2026-09-24
- template or tool: 26 pages, 0 in the last 90 days, latest 2022-06-08
- glossary or explainer: 100 pages, 13 in the last 90 days, latest 2026-09-24
- podcast or video: 5 pages, 3 in the last 90 days, latest 2026-09-12
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-24 glossary or explainer: What is psa https://superops.com/psa-software/what-is-psa
- Recent: 2026-09-24 comparison: Onprem vs cloud https://superops.com/rmm/onprem-vs-cloud
- Recent: 2026-09-24 glossary or explainer: What is rmm https://superops.com/rmm/what-is-rmm
- Recent: 2026-09-24 glossary or explainer: What is network level authentication https://superops.com/rmm/what-is-network-level-authentication
- Recent: 2026-09-24 comparison: Uem vs emm vs mdm https://superops.com/uem/uem-vs-emm-vs-mdm
- Recent: 2026-09-24 glossary or explainer: What is it automation https://superops.com/what-is-it-automation

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.