# Smartsheet: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 3 categories by 3 of 14 models. Page: https://www.gane.ai/index/it/vendors/smartsheet

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Communications archiving and compliance](https://www.gane.ai/index/it/security/communications-archiving-and-compliance/index.md) | 0% | 86 | 0% | 1 |
| [Enterprise architecture tools](https://www.gane.ai/index/it/operations/enterprise-architecture-tools/index.md) | 0% | 65 | 0% | 1 |
| [IT service management](https://www.gane.ai/index/it/operations/it-service-management/index.md) | 0% | 55 | 100% | 1 |

## What the models said for it

- "Smartsheet is best for medium-sized companies that want familiar spreadsheet-style project planning" (Claude Haiku 4.5, EA tools)

## And against it

- "You have outgrown basic spreadsheets and helpdesk scripts (like HubSpot Service or Smartsheet)" (Qwen 3.7 Flash, ITSM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Smartsheet, from 7 of the 7 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 3
- capterra.com: 2
- ones.com: 2
- smartsheet.com: 2 (its own site)
- softwareadvice.com: 2
- bestdevops.com: 1
- bigtime.net: 1
- blog.invgate.com: 1
- capterra.co.uk: 1
- cloudeagle.ai: 1

### Pages cited

- https://softwareadvice.com/business-continuity/small-business: 2
- https://bestdevops.com/top-10-business-continuity-planning-bcp-tools-features-pros-cons-comparison: 1
- https://bigtime.net/blogs/it-portfolio-management-software: 1
- https://blog.invgate.com/best-itsm-software-for-mid-market-companies: 1
- https://capterra.co.uk/directory/31007/email-archiving/software: 1
- https://capterra.com/business-continuity-software: 1
- https://capterra.com/resources/best-business-continuity-software: 1
- https://cloudeagle.ai/blogs/appplication-portfolio-management-software: 1

## In its own words

What Smartsheet's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: a platform built for the way you work (https://www.smartsheet.com/)
- For: teams (https://smartsheet.com/)
- Price stated: Pricing by plan type (https://www.smartsheet.com/pricing)
- Starting price: 129 (https://www.smartsheet.com/pricing)
- Free plan or trial: Try Smartsheet for free (https://www.smartsheet.com/)
- Certifications: SOC 2, ISO 27001, ISO 27701, FedRAMP, ISO 42001
- Hosting: Smartsheet Regions, Smartsheet Gov, US, EU, Australia, AWS East regions (Virginia/Ohio), AWS GovCloud West region (Oregon), AWS EU regions (Germany/Ireland)
- Customers named: McLaren Racing, Roche IT, Sutherland, Convergint, DIRECTV, PUMA (PLM), PUMA, theisens

## What it publishes

Every page smartsheet.com exposes, read 2026-09-29: 10004 addresses. By kind, pages and the last 90 days:

- blog: 410 pages, 0 in the last 90 days, latest 2025-12-17
- case study: 245 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 48 pages, 0 in the last 90 days, latest undated
- conference or event: 48 pages, 0 in the last 90 days, latest 2025-11-05
- report or ebook: 123 pages, 0 in the last 90 days, latest 2026-05-05
- comparison: 27 pages, 0 in the last 90 days, latest 2025-12-17
- template or tool: 213 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 4 pages, 0 in the last 90 days, latest undated
- podcast or video: 19 pages, 0 in the last 90 days, latest undated
- news or press: 262 pages, 0 in the last 90 days, latest undated
- Recent: 2026-05-05 report or ebook: Ai making work denser not lighter https://www.smartsheet.com/content-center/inside-smartsheet/research/ai-making-work-denser-not-lighter
- Recent: 2025-12-17 blog: All risk assessment matrix templates you need https://www.smartsheet.com/all-risk-assessment-matrix-templates-you-need
- Recent: 2025-12-17 comparison: Project management vs project portfolio management https://www.smartsheet.com/content/project-management-vs-project-portfolio-management
- Recent: 2025-11-05 conference or event: Pre conference lunch pre con attendees only https://www.smartsheet.com/engage/sessions/pre-conference-lunch-pre-con-attendees-only
- Recent: 2025-11-05 conference or event: Pre conference breakfast pre con attendees only https://www.smartsheet.com/engage/sessions/pre-conference-breakfast-pre-con-attendees-only
- Recent: 2025-10-30 blog: 32 free excel spreadsheet templates https://www.smartsheet.com/32-free-excel-spreadsheet-templates

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.