# Sim.ai: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/sim-ai

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 82 | 0% | 1 |

## What the models said for it

- "Highly flexible for internal IT-specific processes; ranks high in comparisons for customizable workflows" (Grok 4.20, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Sim.ai, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- ai.g2.com: 1
- channelinsider.com: 1
- console.com: 1
- devrev.ai: 1
- moveworks.com: 1
- resources.rework.com: 1
- sim.ai: 1
- tryrisotto.com: 1

### Pages cited

- https://ai.g2.com/evaluations/categories/it-support: 1
- https://channelinsider.com/ai/shield-ai-helpdesk-benchmarks-it-support: 1
- https://console.com/blog/ten-best-ai-agents-for-it-in-2026: 1
- https://devrev.ai/blog/ai-agents-for-customer-support.md: 1
- https://moveworks.com/us/en/resources/blog/agent-based-ai-for-enterprise-support-comparison: 1
- https://resources.rework.com/tools/ai-agents/best-ai-agents-for-it-support-2026: 1
- https://sim.ai/library/best-ai-agents-for-it-helpdesk-teams: 1
- https://tryrisotto.com/blog/ai-it-help-desk: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.