# Siit: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 8 judge labels across 1 category by 7 of 14 models. Page: https://www.gane.ai/index/it/vendors/siit

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 2% | 12 | 12% | 8 |

## What the models said for it

- "Siit appears to be the best specialized choice" (Claude Haiku 4.5, AI IT agents)
- "Rework lists Siit as "Best for a modern, Slack-first internal desk without ITIL overhead."" (Muse Glimmer 30B, AI IT agents)
- "Siit is lightweight and modern for mid-market" (Grok 4.20, AI IT agents)
- "Best for "Modern" IT Desks: Siit" (Qwen 3.7 Flash, AI IT agents)

## And against it

- "though their starting prices are higher" (Mistral Small, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Siit, from 31 of the 32 answers that named it (only the models that return a source list).

### Domains cited

- resources.rework.com: 21
- gane.ai/index: 20
- workativ.com: 13
- siit.io: 10 (its own site)
- capterra.com: 9
- helply.com: 9
- eesel.ai: 8
- g2.com: 8
- fin.ai: 7
- clearfeed.ai: 6

### Pages cited

- https://resources.rework.com/tools/ai-agents/best-ai-agents-for-it-support-2026: 19
- https://www.gane.ai/index/it/operations/ai-it-support-agents/smb: 14
- https://workativ.com/it/blog/12-best-it-helpdesk-ai-agents-in-2026-compared: 12
- https://jitbit.com/news/best-ai-helpdesk-solutions-2026: 6
- https://clearfeed.ai/blogs/best-ai-agents-guide: 5
- https://fin.ai/learn/best-helpdesk-small-business: 5
- https://helpdesk.com/blog/ai-support-agent: 5
- https://sowork.com/blog/best-ai-agents-for-small-business: 5

## In its own words

What Siit's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The AI Service Desk (https://siit.io/)
- For: IT and internal operations (https://siit.io/)
- Price stated: Simple per-admin pricing with unlimited employees at no extra cost (https://www.siit.io/pricing)
- Starting price: 23 (https://www.siit.io/pricing)
- Free plan or trial: Start a free trial (https://siit.io/)
- Integrations claimed: 500 (https://siit.io/); 100 (https://www.siit.io/pricing) (pages disagree)
- Certifications: SOC 2 Type II, GDPR
- Hosting: US, EU
- Customers named: Monzo, Airalo, Cresta, Mirakl, Unit, AngelList, Spendesk, Gorgias

## What it publishes

Every page siit.io exposes, read 2026-09-29: 1297 addresses. By kind, pages and the last 90 days:

- blog: 370 pages, 10 in the last 90 days, latest 2026-09-23
- case study: 10 pages, 0 in the last 90 days, latest undated
- comparison: 161 pages, 4 in the last 90 days, latest 2026-09-24
- template or tool: 149 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 209 pages, 20 in the last 90 days, latest 2026-07-05
- Recent: 2026-09-24 comparison: Zendesk alternatives https://www.siit.io/blog/zendesk-alternatives
- Recent: 2026-09-23 blog: Deprovisioning https://www.siit.io/blog/deprovisioning
- Recent: 2026-09-23 comparison: Ivanti neurons alternatives https://www.siit.io/blog/ivanti-neurons-alternatives
- Recent: 2026-09-17 blog: It and hr service desk https://www.siit.io/blog/it-and-hr-service-desk
- Recent: 2026-09-16 blog: Employee offboarding software https://www.siit.io/blog/employee-offboarding-software
- Recent: 2026-09-16 blog: Introducing siit assist https://www.siit.io/blog/introducing-siit-assist

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.