# ServiceNow Workflow: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 1 category by 5 of 14 models. Page: https://www.gane.ai/index/it/vendors/servicenow-workflow

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Workflow orchestration](https://www.gane.ai/index/it/it-data/workflow-orchestration/index.md) | 0% | 97 | 40% | 5 |

## And against it

- "Avoid enterprise tools such as Workato, Camunda, or ServiceNow" (Perplexity Sonar, Orchestration)
- "described as expensive with long implementation times and high complexity/heavy configuration" (Muse Glimmer 30B, Orchestration)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named ServiceNow Workflow, from 26 of the 29 answers that named it (only the models that return a source list).

### Domains cited

- ones.com: 15
- zapier.com: 12
- cflowapps.com: 11
- teamwork.com: 11
- bmc.com: 9
- thedigitalprojectmanager.com: 9
- gane.ai/index: 7
- reddit.com: 7
- guideflow.com: 6
- kestra.io: 6

### Pages cited

- https://zapier.com/blog/workflow-orchestration-tools: 12
- https://ones.com/blog/solution-guide/workflow-orchestration-tools-2026: 11
- https://cflowapps.com/best-workflow-orchestration-tools: 10
- https://bmc.com/it-solutions/control-m/resources/workflow-orchestration-guide.html: 8
- https://teamwork.com/blog/workflow-orchestration-tools: 8
- https://reddit.com/r/ITManagers/comments/1soh54t/enterprise_workflow_orchestration_platforms: 7
- https://thedigitalprojectmanager.com/tools/workflow-orchestration-tools: 7
- https://enate.io/blog/workflow-orchestration-tools: 5

## In its own words

What ServiceNow Workflow's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: Proof for what works. Insight for what matters. Ideas for what’s next. (https://careers.servicenow.com/jobs/744000151139610/vp-product-strategy-technology-workflows)
- For: customers (https://careers.servicenow.com/jobs/744000143156960/director-product-innovation-business-workflows)
- Price stated: base pay of $190,900 - $334,100 (https://careers.servicenow.com/jobs/744000147094049/sr-staff-product-designer-security-and-risk-workflow)
- Starting price: 190900 (https://careers.servicenow.com/jobs/744000147094049/sr-staff-product-designer-security-and-risk-workflow)
- Customers named: FedEx

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.