# ServiceNow Service Catalog: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/servicenow-service-catalog

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Internal developer portals](https://www.gane.ai/index/it/developer/internal-developer-portals/index.md) | 0% | 70 | 100% | 1 |

## And against it

- "Legacy ITSM platforms are built for ticketing, governance, and IT operations—not for high-velocity software engineering DX" (Gemini 3.5 Flash, Developer portals)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named ServiceNow Service Catalog, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- cortex.io: 1
- devopsboys.com: 1
- guptadeepak.com: 1
- iotdigitaltwinplm.com: 1
- medium.com: 1
- northflank.com: 1
- openempower.com: 1
- opslevel.com: 1
- roadie.io: 1
- squareops.com: 1

### Pages cited

- https://cortex.io/post/opslevel-vs-backstage: 1
- https://devopsboys.com/blog/backstage-vs-port-vs-cortex-idp-comparison-2026: 1
- https://guptadeepak.com/tools/top-6-internal-developer-portals-2026: 1
- https://iotdigitaltwinplm.com/internal-developer-platform-backstage-vs-port-vs-cortex-2026: 1
- https://medium.com/callibrity/internal-developer-portals-backstage-vs-port-part-2-e31aeae5b151: 1
- https://northflank.com/blog/backstage-vs-port: 1
- https://openempower.com/blog/backstage-vs-port-vs-cortex-internal-developer-portal-comparison: 1
- https://opslevel.com/resources/cortex-vs-backstage-whats-the-best-internal-developer-portal: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.