# ServiceNow Process Mining: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/servicenow-process-mining

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Process mining](https://www.gane.ai/index/it/operations/process-mining/index.md) | 0% | 64 | 100% | 1 |

## And against it

- "their built-in tools may not offer granular enough detail for complex conformance checking" (Qwen 3.7 Flash, Process mining)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named ServiceNow Process Mining, from 6 of the 6 answers that named it (only the models that return a source list).

### Domains cited

- erpresearch.com: 3
- g2.com: 3
- solutionsreview.com: 3
- abbyy.com: 2
- botsandpeople.com: 2
- ceur-ws.org: 2
- decisions.com: 2
- guideflow.com: 2
- peerspot.com: 2
- research.isg-one.com: 2

### Pages cited

- https://solutionsreview.com/business-process-management/key-takeaways-2024-gartner-magic-quadrant-for-process-mining-tools: 3
- https://botsandpeople.com/blog/process-mining-the-16-best-software-tools-in-the-world: 2
- https://ceur-ws.org/Vol-2703/paperTD1.pdf: 2
- https://erpresearch.com/erp-add-ons/process-mining: 2
- https://guideflow.com/blog/process-mining-tools: 2
- https://research.isg-one.com/market-perspectives/isg-buyers-guide-for-process-discovery-and-mining-classifies-and-rates-software-providers: 2
- https://abbyy.com/blog/process-mining-101: 1
- https://abbyy.com/company/news/abbyy-leads-2024-gartner-magic-quadrant: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.