# ServiceNow AI Control Tower: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 6 judge labels across 1 category by 5 of 14 models. Page: https://www.gane.ai/index/it/vendors/servicenow-ai-control-tower

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI governance platforms](https://www.gane.ai/index/it/it-data/ai-governance-platforms/index.md) | 0% | 138 | 33% | 6 |

## And against it

- "OneTrust, ServiceNow, IBM, and similar enterprise extensions may fit existing workflows, but confirm whether they provide model validation, runtime controls" (Perplexity Sonar, AI governance)
- "it has a relatively high negative rate (8%) and is flagged as an "accepted challenger," meaning it may not be a top choice" (Mistral Small, AI governance)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 1 | 2 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named ServiceNow AI Control Tower, from 27 of the 27 answers that named it (only the models that return a source list).

### Domains cited

- superblocks.com: 13
- upguard.com: 7
- decube.io: 6
- gartner.com: 6
- ibm.com: 6
- jdsupra.com: 6
- qovery.com: 6
- servicenow.com: 6 (its own site)
- secureprivacy.ai: 5
- securityboulevard.com: 5

### Pages cited

- https://superblocks.com/blog/ai-governance-solutions: 9
- https://superblocks.com/blog/ai-governance-platform: 8
- https://upguard.com/blog/best-ai-governance-platforms: 7
- https://decube.io/post/ai-governance-tools: 6
- https://qovery.com/blog/ai-governance-tools-enterprise-deployments-2026: 6
- https://gartner.com/reviews/market/ai-governance-platforms: 5
- https://jdsupra.com/legalnews/top-8-ai-application-governance-9974870: 5
- https://secureprivacy.ai/blog/best-ai-governance-platforms-2026: 5

## In its own words

What ServiceNow AI Control Tower's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Connect strategy, governance, management, and performance for all your AI across the enterprise. (https://careers.servicenow.com/jobs/744000148417589/sr-staff-ux-researcher-ai-control-tower)
- For: enterprises (https://careers.servicenow.com/jobs/744000150800929/principal-software-engineer-ai-control-tower-aict)

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.