# ScreenMeet: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/it/vendors/screenmeet

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 2% | 10 | 0% | 4 |

## What the models said for it

- "ScreenMeet – Fast deployment, active-seat pricing" (MiniMax M2.5, Remote support)
- "ScreenMeet — Platform-native (integrates directly into ServiceNow/Freshservice)" (Kimi K2, Remote support)
- "Best For: Companies standardizing natively on ServiceNow, Salesforce, or HubSpot." (Gemini 3.5 Flash, Remote support)
- "Choose ScreenMeet when support must run directly within ServiceNow or Salesforce." (Perplexity Sonar, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named ScreenMeet, from 10 of the 10 answers that named it (only the models that return a source list).

### Domains cited

- screenmeet.com: 8 (its own site)
- softwareadvice.com: 6
- capterra.com: 5
- g2.com: 5
- computerworld.com: 4
- getapp.com: 4
- logmein.com: 4
- ninjaone.com: 3
- splashtop.com: 3
- zoho.com: 3

### Pages cited

- https://screenmeet.com/blog/the-best-remote-help-desk-software-for-enterprise-it: 6
- https://softwareadvice.com/remote-support: 6
- https://computerworld.com/article/1619135/remote-it-support-software-enterprise-buyers-guide.html: 4
- https://capterra.com/resources/best-remote-support-software-review-analysis: 3
- https://screenmeet.com/blog/remote-it-support-tools: 3
- https://capterra.com/remote-support-software: 2
- https://expertinsights.com/it-management/the-top-remote-assistance-solutions: 2
- https://g2.com/categories/remote-support: 2

## In its own words

What ScreenMeet's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Enterprise remote support built natively into ServiceNow, Salesforce, and Tanium. (https://screenmeet.com/)
- For: Chief Information Officers and IT Executives; IT Operations and Service Delivery Leaders; IT Help Desk and Service Desk Managers; ServiceNow Platform Owners and Administrators; Information Security and Compliance Teams; IT Procurement and Vendor Management; Desktop Engineering and Deployment Teams (https://screenmeet.com/)
- Price stated: Custom pricing (https://www.screenmeet.com/pricing)
- Integrations claimed: 3 (https://screenmeet.com/)
- Certifications: SOC 2 Type II, ISO 27001, GDPR, EU-US DPF
- Customers named: ServiceNow, Salesforce, Ontario Teachers' Pension Plan, Tanium, TTEC, Teleperformance, Xero, OTPP

## What it publishes

Every page screenmeet.com exposes, read 2026-10-05: 347 addresses. By kind, pages and the last 90 days:

- blog: 194 pages, 42 in the last 90 days, latest 2026-10-01
- case study: 12 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 2 pages, 0 in the last 90 days, latest 2024-12-02
- conference or event: 3 pages, 0 in the last 90 days, latest 2022-10-12
- report or ebook: 6 pages, 0 in the last 90 days, latest undated
- comparison: 17 pages, 2 in the last 90 days, latest 2026-08-26
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 3 pages, 0 in the last 90 days, latest 2026-04-05
- podcast or video: 14 pages, 0 in the last 90 days, latest undated
- news or press: 14 pages, 0 in the last 90 days, latest undated
- Recent: 2026-10-01 blog: Reduce it ticket volume https://www.screenmeet.com/blog/reduce-it-ticket-volume
- Recent: 2026-09-29 blog: Agentic ai for technical support https://www.screenmeet.com/blog/agentic-ai-for-technical-support
- Recent: 2026-09-29 blog: Best ai tool for servicenow https://www.screenmeet.com/blog/best-ai-tool-for-servicenow
- Recent: 2026-09-23 blog: Enterprise remote support software https://www.screenmeet.com/blog/enterprise-remote-support-software
- Recent: 2026-09-14 blog: Reduce average resolution time ai remote support https://www.screenmeet.com/blog/reduce-average-resolution-time-ai-remote-support
- Recent: 2026-09-11 blog: Building the future of agentic remote support https://www.screenmeet.com/blog/building-the-future-of-agentic-remote-support

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.