# SAP Customer Service Identity: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/sap-customer-service-identity

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer identity and access management](https://www.gane.ai/index/it/identity/customer-identity-and-access-management/index.md) | 0% | 54 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named SAP Customer Service Identity, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- akamai.com: 1
- cybersecuritynews.com: 1
- g2.com: 1
- ibtimes.com: 1
- okta.com: 1
- peerspot.com: 1
- pingidentity.com: 1
- thectoclub.com: 1

### Pages cited

- https://akamai.com/site/en/documents/analyst-report/kuppingercole-report-ciam-leadership-compass.pdf: 1
- https://cybersecuritynews.com/best-ciam-solutions: 1
- https://g2.com/categories/customer-identity-and-access-management-ciam: 1
- https://ibtimes.com/top-5-best-customer-identity-access-management-ciam-solutions-2026-3800878: 1
- https://okta.com/sites/default/files/2024-09/lifting-the-lid-customer-identity-solution-checklist.pdf: 1
- https://okta.com/sites/default/files/2024-11/Why_Customer_Identity.pdf: 1
- https://peerspot.com/categories/customer-identity-and-access-management-ciam: 1
- https://pingidentity.com/en-us/docs/assets/3555-customer-identity-buyers-guide: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.
