# Salesforce Agentforce alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 235 of the 252 answers in the 1 category where Salesforce Agentforce holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/it/vendors/salesforce-agentforce/alternatives

## Named instead, most often (every category and segment added)

- Microsoft 365 Copilot: 69
- ChatGPT: 47
- Claude for Work: 11
- Glean: 9
- Amazon Q: 7
- Microsoft Copilot Studio: 5

## Enterprise AI assistants

**Small business**: 83 of 84 answers did not name Salesforce Agentforce.

- ChatGPT: first choice in 31 of those 83
- Microsoft 365 Copilot: first choice in 17 of those 83
- Claude for Work: first choice in 9 of those 83
- Google Gemini: first choice in 2 of those 83
- Wonderchat Internal AI Agent: first choice in 2 of those 83
- Amazon Q: first choice in 1 of those 83
- ChatGPT for Business / Enterprise: first choice in 1 of those 83
- Chatbase: first choice in 1 of those 83

**Mid-market**: 78 of 84 answers did not name Salesforce Agentforce (Salesforce Agentforce is #8 of 9 at 0%).

- Microsoft 365 Copilot: first choice in 21 of those 78
- ChatGPT: first choice in 12 of those 78
- Glean: first choice in 4 of those 78
- Amazon Q: first choice in 3 of those 78
- Microsoft Copilot Chat: first choice in 3 of those 78
- Microsoft Copilot Studio: first choice in 2 of those 78
- Claude for Enterprise: first choice in 1 of those 78
- Claude for Work: first choice in 1 of those 78

**Enterprise**: 74 of 84 answers did not name Salesforce Agentforce (Salesforce Agentforce is #8 of 9 at 0%).

- Microsoft 365 Copilot: first choice in 31 of those 74
- Glean: first choice in 5 of those 74
- ChatGPT: first choice in 4 of those 74
- Amazon Q: first choice in 3 of those 74
- Microsoft Copilot Studio: first choice in 3 of those 74
- Claude for Work: first choice in 1 of those 74
- Google Gemini: first choice in 1 of those 74
- Google Workspace Enterprise with Gemini: first choice in 1 of those 74

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.