# RingCentral: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/ringcentral

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Communications APIs](https://www.gane.ai/index/it/developer/communications-apis/index.md) | 0% | 82 | 100% | 2 |

## And against it

- "Avoid enterprise-heavy options like Sinch or full RingCentral unless you need their extras" (Grok 4.20, CPaaS)
- "less pure-play for raw APIs; some users flag it as overkill or analytics-heavy" (Grok 4.20, CPaaS)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 2 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named RingCentral, from 11 of the 12 answers that named it (only the models that return a source list).

### Domains cited

- apis.io: 6
- g2.com: 6
- fitsmallbusiness.com: 5
- twilio.com: 5
- orbit.devotel.io: 4
- sourceforge.net: 4
- capterra.com: 3
- gane.ai/index: 3
- github.com: 3
- plivo.com: 3

### Pages cited

- https://fitsmallbusiness.com/best-cpaas-providers: 5
- https://apis.io/areas/communications: 4
- https://g2.com/categories/communication-platform-as-a-service-cpaas: 3
- https://vibereference.com/backend-and-data/sms-voice-apis: 3
- https://apis.io/tags/communications: 2
- https://capterra.com/p/180158/Twilio-Communications-Platform/reviews: 2
- https://cloudtalk.io/twilio-alternative: 2
- https://founderkit.com/categories/communications-apis: 2

## In its own words

What RingCentral's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: The Voice of Your Business; the Agentic Voice AI platform to drive customer outcomes; AI communications platform (https://ringcentral.com/)
- For: organizations of all sizes; small businesses to Fortune 1000 companies (https://ringcentral.com/)
- Price stated: See pricing (https://ringcentral.com/)
- Starting price: Free (https://www.ringcentral.com/pricing/video.html)
- Free plan or trial: Free (https://www.ringcentral.com/pricing/video.html)
- Integrations claimed: 500 (https://ringcentral.com/); 40 (https://www.ringcentral.com/pricing/video.html) (pages disagree)
- Certifications: C5, CCPA, Cyber Essentials Plus, GDPR, HIPAA, HITRUST, ISO 22301, ISO 27001
- Customers named: Axis Mental Health, First Bank, Golden State Warriors, San Francisco Symphony, Vodafone Business, eBay, HubSpot, AT&T

## What it publishes

Every page ringcentral.com exposes, read 2026-09-29: 10052 addresses. By kind, pages and the last 90 days:

- blog: 2364 pages, 18 in the last 90 days, latest 2026-09-25
- case study: 21 pages, 0 in the last 90 days, latest 2022-05-05
- webinar or virtual event: 78 pages, 1 in the last 90 days, latest 2026-10-14
- conference or event: 131 pages, 0 in the last 90 days, latest 2020-04-02
- report or ebook: 128 pages, 0 in the last 90 days, latest 2026-02-12
- comparison: 68 pages, 1 in the last 90 days, latest 2026-09-22
- template or tool: 4 pages, 0 in the last 90 days, latest 2022-09-01
- glossary or explainer: 41 pages, 0 in the last 90 days, latest 2024-09-16
- news or press: 609 pages, 0 in the last 90 days, latest undated
- Recent: 2026-10-14 webinar or virtual event: State of agentic voice ai https://www.ringcentral.com/resources/webinars/state-of-agentic-voice-ai.html
- Recent: 2026-09-25 blog: Whats new in ringcx building the agentic customer experience july 2026 recap https://www.ringcentral.com/us/en/blog/whats-new-in-ringcx-building-the-agentic-customer-experience-july-2026-recap/
- Recent: 2026-09-22 blog: Whats new in ringex ai that helps teams automate assist and analyze july 2026 recap https://www.ringcentral.com/us/en/blog/whats-new-in-ringex-ai-that-helps-teams-automate-assist-and-analyze-july-2026-recap/
- Recent: 2026-09-22 blog: Introducing empower partner program https://www.ringcentral.com/us/en/blog/introducing-empower-partner-program/
- Recent: 2026-09-22 blog: Award winning culture ringcentral bulgaria takes home 3 career show awards https://www.ringcentral.com/us/en/blog/award-winning-culture-ringcentral-bulgaria-takes-home-3-career-show-awards/
- Recent: 2026-09-22 blog: Ivr software https://www.ringcentral.com/us/en/blog/ivr-software/

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.