# Request Tracker: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/request-tracker

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [IT service management](https://www.gane.ai/index/it/operations/it-service-management/index.md) | 0% | 41 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Request Tracker, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 2
- spotsaas.com: 2
- capterra.ie: 1
- clonepartner.com: 1
- desk365.io: 1
- devrev.ai: 1
- dupple.com: 1
- getapp.com: 1
- migratex.com: 1
- mspcompared.com: 1

### Pages cited

- https://capterra.com/incident-management-software: 1
- https://capterra.com/incident-management-software/s/small-businesses: 1
- https://capterra.com/itsm-software: 1
- https://capterra.com/itsm-software/s/free: 1
- https://capterra.ie/directory/31332/incident-management/pricing/free/software: 1
- https://clonepartner.com/blog/freshservice-vs-jira-service-management-the-2026-ctos-guide: 1
- https://desk365.io/blog/best-itsm-tools: 1
- https://devrev.ai/blog/best-itsm-tools-mid-market: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.