# Pega: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 11 judge labels across 2 categories by 8 of 14 models. Page: https://www.gane.ai/index/it/vendors/pega

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Robotic process automation](https://www.gane.ai/index/it/operations/robotic-process-automation/index.md) | 0% | 35 | 25% | 8 |
| [Workflow orchestration](https://www.gane.ai/index/it/it-data/workflow-orchestration/index.md) | 0% | 105 | 67% | 3 |

## What the models said for it

- "Choose Pega when RPA must be combined with case management, workflow, and decisioning." (Perplexity Sonar, RPA)

## And against it

- "Pega and SS&C Blue Prism have the highest negative sentiment scores in recent recommendation indexes." (GLM 4.7 FlashX, RPA)
- "Pega if you only need straightforward desktop automation... implementation heavier than the problem warrants" (Perplexity Sonar, RPA)
- "described as expensive with long implementation times and high complexity/heavy configuration" (Muse Glimmer 30B, Orchestration)
- "Heavy-duty but potentially overkill at 500 people" (DeepSeek V4 Flash, Orchestration)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 0 | 0 | 2 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Pega, from 40 of the 43 answers that named it (only the models that return a source list).

### Domains cited

- ones.com: 13
- toolradar.com: 12
- gane.ai/index: 10
- kanerika.com: 9
- cflowapps.com: 8
- blueprism.com: 7
- peerspot.com: 7
- research.oz.spotlightar.com: 7
- zapier.com: 7
- automationatlas.io: 6

### Pages cited

- https://ones.com/blog/solution-guide/workflow-orchestration-tools-2026: 11
- https://toolradar.com/guides/best-rpa-software: 11
- https://cflowapps.com/best-workflow-orchestration-tools: 7
- https://zapier.com/blog/workflow-orchestration-tools: 7
- https://getmagical.com/journal/best-rpa-tools: 5
- https://teamwork.com/blog/workflow-orchestration-tools: 5
- https://ayautomate.com/blog/best-rpa-tools: 4
- https://bmc.com/it-solutions/control-m/resources/workflow-orchestration-guide.html: 4

## In its own words

What Pega's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The leading AI-powered platform for enterprise transformation (https://pega.com/)
- For: enterprise (https://pega.com/)
- Free plan or trial: Platform Trial (https://pega.com/)
- Integrations claimed: 16 (https://www.pega.com/products/decision-hub/integrations)
- Certifications: SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 42001, ISO 22301, ISO 9001, PCI DSS
- Customers named: HealthFirst, Cisco, Wells Fargo, Deutsche Bahn, Deutsche Telekom, WaterNSW, Unum, Aflac

## What it publishes

Every page pega.com exposes, read 2026-09-29: 9258 addresses. By kind, pages and the last 90 days:

- blog: 1785 pages, 25 in the last 90 days, latest 2026-09-24
- case study: 307 pages, 12 in the last 90 days, latest 2026-09-10
- webinar or virtual event: 19 pages, 2 in the last 90 days, latest 2026-08-07
- conference or event: 316 pages, 20 in the last 90 days, latest 2026-11-30
- report or ebook: 5 pages, 1 in the last 90 days, latest 2026-07-31
- comparison: 6 pages, 1 in the last 90 days, latest 2026-07-06
- template or tool: 4 pages, 2 in the last 90 days, latest 2026-07-27
- glossary or explainer: 6 pages, 1 in the last 90 days, latest 2026-08-24
- podcast or video: 12 pages, 0 in the last 90 days, latest 2026-04-21
- news or press: 553 pages, 0 in the last 90 days, latest 2026-01-16
- Recent: 2026-11-30 conference or event: Aws reinvent 2026 https://www.pega.com/events/aws-reinvent-2026
- Recent: 2026-10-13 conference or event: Dial ai dont bet business https://www.pega.com/events/dial-ai-dont-bet-business
- Recent: 2026-10-12 conference or event: Pega cloud blr expert circle meetup https://www.pega.com/events/pega-cloud-blr-expert-circle-meetup
- Recent: 2026-10-08 conference or event: 11 customer engagement summit toronto https://www.pega.com/events/11-customer-engagement-summit-toronto
- Recent: 2026-09-24 blog: Conversation greg kihlstr%C3%B6m and tara dezao customer journey management https://www.pega.com/insights/resources/conversation-greg-kihlstr%C3%B6m-and-tara-dezao-customer-journey-management
- Recent: 2026-09-23 blog: Three keys enterprise ai success https://www.pega.com/insights/resources/three-keys-enterprise-ai-success

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.