# PagerDuty AIOps: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 34 judge labels across 1 category by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/pagerduty-aiops

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AIOps platforms](https://www.gane.ai/index/it/operations/aiops-platforms/index.md) | 12% | 4 | 15% | 34 |

## What the models said for it

- "Best pure AIOps on a limited budget: PagerDuty AIOps if your priority is incident management and alert noise reduction." (GPT-5.4 mini, AIOps)
- "I'd generally recommend PagerDuty AIOps as the safest default choice for event correlation and noise reduction." (GPT-5.4 mini, AIOps)
- "Best All-Rounder & Fastest Time-to-Value: PagerDuty AIOps ... is usually the best fit for a mid-sized B2B." (Gemini 3.5 Flash, AIOps)
- "For most mid-market B2B companies, PagerDuty offers the best combination of" (Kimi K2, AIOps)

## And against it

- "I wouldn't start with PagerDuty AIOps on a tight budget" (GPT-6 Luna, AIOps)
- "focuses on alert correlation but does not investigate root cause, execute remediation, or generate postmortems" (Claude Haiku 4.5, AIOps)
- "Be cautious if you want a standalone correlation product or your event volume is spiky." (GPT-6 Luna, AIOps)
- "better viewed as an incident-management layer than a complete observability platform" (Perplexity Sonar, AIOps)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 1 | 1 | 1 | 4 |
| GPT-5.4 mini | 2 | 1 | 0 | 0 | 3 |
| Gemini 3.5 Flash | 1 | 1 | 1 | 0 | 3 |
| Perplexity Sonar | 1 | 1 | 0 | 1 | 3 |
| Grok 4.20 | 0 | 2 | 0 | 0 | 2 |
| Mistral Small | 0 | 1 | 2 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 1 | 2 | 1 | 4 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 1 | 1 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 1 | 2 | 0 | 2 | 5 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named PagerDuty AIOps, from 89 of the 96 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 47
- newrelic.com: 39
- motadata.com: 22
- softwareadvice.com: 20
- servicenow.com: 19
- openobserve.ai: 17
- sherlocks.ai: 17
- manageengine.com: 16
- comparitech.com: 14
- gartner.com: 14

### Pages cited

- https://g2.com/categories/aiops-platforms: 34
- https://motadata.com/blog/aiops-platforms: 22
- https://openobserve.ai/blog/top-10-aiops-platforms: 17
- https://newrelic.com/info/best-aiops-tools: 15
- https://kanerika.com/blogs/aiops-tools: 13
- https://zapier.com/blog/aiops-platform: 13
- https://coralogix.com/ai-blog/aiops-tools: 12
- https://g2.com/categories/aiops-platforms/small-business: 11

## In its own words

What PagerDuty AIOps's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Reduce alert noise and accelerate triage. (https://pagerduty.com/)
- Price stated: Must purchase AIOps (https://www.pagerduty.com/pricing)
- Free plan or trial: Start free trial (https://pagerduty.com/)
- Integrations claimed: 750 (https://pagerduty.com/)
- Customers named: SAP, Cloudflare, checkout.com, IAG Loyalty, New York Life, FOX, TUI, Zoom

## What it publishes

Every page pagerduty.com exposes, read 2026-09-29: 4205 addresses. By kind, pages and the last 90 days:

- blog: 415 pages, 26 in the last 90 days, latest 2026-09-22
- case study: 146 pages, 3 in the last 90 days, latest 2026-07-21
- webinar or virtual event: 311 pages, 4 in the last 90 days, latest 2026-09-10
- conference or event: 38 pages, 0 in the last 90 days, latest 2025-11-06
- report or ebook: 324 pages, 7 in the last 90 days, latest 2026-09-10
- comparison: 27 pages, 4 in the last 90 days, latest 2026-09-10
- template or tool: 22 pages, 0 in the last 90 days, latest 2025-09-05
- glossary or explainer: 147 pages, 4 in the last 90 days, latest 2026-07-24
- podcast or video: 7 pages, 0 in the last 90 days, latest 2024-08-13
- news or press: 384 pages, 4 in the last 90 days, latest 2026-09-02
- Recent: 2026-09-22 blog: Ai operations process map https://www.pagerduty.com/blog/ai/ai-operations-process-map
- Recent: 2026-09-16 blog: Automate incident management with pagerduty slack https://www.pagerduty.com/blog/chatops/automate-incident-management-with-pagerduty-slack
- Recent: 2026-09-15 blog: Mcp server intelligent tools https://www.pagerduty.com/blog/ai/mcp-server-intelligent-tools
- Recent: 2026-09-14 blog: Senior engineering problem https://www.pagerduty.com/blog/ai/senior-engineering-problem
- Recent: 2026-09-10 blog: The rise of shadow ai in the workplace https://www.pagerduty.com/resources/ai/infographics/the-rise-of-shadow-ai-in-the-workplace
- Recent: 2026-09-10 comparison: Disruption tax downtime vs ai value https://www.pagerduty.com/resources/ai/infographics/disruption-tax-downtime-vs-ai-value

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.