# Otto: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/otto

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 107 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Otto, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- developers.redhat.com: 1
- getmacha.com: 1
- getmosaic.ai: 1
- hcl-software.com: 1
- ibl.ai: 1
- insight.tmcnet.com: 1
- jugl.com: 1
- microsoft.com: 1
- moveworks.com: 1
- ravenna.ai: 1

### Pages cited

- https://developers.redhat.com/articles/2026/10/20/speeding-up-ticket-resolution-with-agentic-ai: 1
- https://getmacha.com/blog/ai-ticketing-system: 1
- https://getmosaic.ai/blog/ai-helpdesk-b2b-saas: 1
- https://getmosaic.ai/blog/calculate-roi-of-ai-for-cx: 1
- https://hcl-software.com/bigfix/itsm/ai-servicedesk: 1
- https://ibl.ai/resources/guides/ai-help-desk-deployment: 1
- https://insight.tmcnet.com/insight/how-smb-buyers-can-evaluate-ai-agent-platforms-for-service-workflows-msig4atd: 1
- https://jugl.com/ai-agent-roi-measurement: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.