# Opsgenie: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 45 judge labels across 3 categories by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/opsgenie

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Incident management and on-call](https://www.gane.ai/index/it/operations/incident-management-and-on-call/index.md) | 0% | 74 | 72% | 43 |
| [AIOps platforms](https://www.gane.ai/index/it/operations/aiops-platforms/index.md) | 0% | 76 | 0% | 1 |
| [Observability platforms](https://www.gane.ai/index/it/operations/observability-platforms/index.md) | 0% | 48 | 0% | 1 |

## What the models said for it

- "If your B2B company runs on the Atlassian ecosystem ... Opsgenie is the logical native choice." (Qwen 3.7 Flash, Incidents)
- "Strong alerting engine, good integration with many monitoring tools (though UI is dated)." (Qwen 3.7 Flash, Incidents)
- "Generally the most cost-effective option for teams already in the Atlassian ecosystem." (Kimi K2, Incidents)
- "OpsGenie has a free tier for small teams and integrates with Jira" (Grok 4.20, Incidents)

## And against it

- "Atlassian ended sales for Opsgenie on June 4, 2025, and the platform is scheduled to be shut down on April 5, 2027. This makes it a risky choice" (Mistral Small, Incidents)
- "The clearest platform to avoid for a new deployment is Opsgenie: Atlassian stopped new sales on June 4, 2025" (Perplexity Sonar, Incidents)
- "Atlassian is sunsetting Opsgenie (end of life ~April 2027), so teams using it should plan a migration path" (DeepSeek V4 Flash, Incidents)
- "you should treat Opsgenie as legacy technology and look at PagerDuty or Rootly as the primary successors" (GLM 4.7 FlashX, Incidents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 2 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 2 | 2 | 5 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 1 | 1 | 3 | 5 |
| Mistral Small | 0 | 0 | 2 | 2 | 4 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 5 | 5 |
| Llama 4 Maverick | 0 | 0 | 1 | 1 | 2 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 1 | 3 |
| Kimi K2 | 0 | 2 | 0 | 3 | 5 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 2 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 3 | 3 |
| Muse Glimmer 30B | 0 | 0 | 0 | 5 | 5 |

## Sources returned with these answers

The sites and pages cited by the answers that named Opsgenie, from 113 of the 137 answers that named it (only the models that return a source list).

### Domains cited

- incident.io: 78
- rootly.com: 51
- pagerduty.com: 44
- g2.com: 36
- atlassian.com: 31 (its own site)
- alertops.com: 25
- allquiet.app: 21
- instatus.com: 20
- motadata.com: 20
- capterra.com: 19

### Pages cited

- https://motadata.com/blog/incident-management-tools: 18
- https://rootly.com/sre/choose-the-right-incident-platform-12-solutions-compared: 18
- https://alertops.com/blogs/enterprise-incident-management-software: 17
- https://allquiet.app/blog/top-incident-management-solutions: 16
- https://incident.io/pricing: 16
- https://incident.io/blog/best-incident-response-tools-2026: 14
- https://incident.io/blog/incident-management-tools-for-enterprise: 14
- https://incident.io/blog/pagerduty-alternatives-2026-complete-guide: 14

## In its own words

What Opsgenie's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Customers named: Belong, Royal Caribbean, Canva

## What it publishes

Every page atlassian.com exposes, read 2026-09-29: 39569 addresses. By kind, pages and the last 90 days:

- blog: 4124 pages, 18 in the last 90 days, latest 2026-09-28
- case study: 89 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 326 pages, 0 in the last 90 days, latest 2016-08-11
- conference or event: 70 pages, 5 in the last 90 days, latest 2026-10-15
- report or ebook: 249 pages, 0 in the last 90 days, latest undated
- comparison: 118 pages, 2 in the last 90 days, latest 2026-09-11
- template or tool: 292 pages, 0 in the last 90 days, latest 2025-08-18
- glossary or explainer: 784 pages, 0 in the last 90 days, latest 2026-04-09
- podcast or video: 14 pages, 4 in the last 90 days, latest 2026-09-16
- news or press: 8 pages, 0 in the last 90 days, latest 2022-03-03
- Recent: 2026-10-15 conference or event: Atlassian san francisco bay area presents build ai agents zero code amp get the inside scoop on team 26 europe https://ace.atlassian.com/events/details/atlassian-san-francisco-bay-area-presents-build-ai-agents-zero-code-amp-get-the-inside-scoop-on-team-26-europe/
- Recent: 2026-09-30 conference or event: Atlassian pasadena presents ai at the speed of live how to lead your digital ensemble https://ace.atlassian.com/events/details/atlassian-pasadena-presents-ai-at-the-speed-of-live-how-to-lead-your-digital-ensemble/
- Recent: 2026-09-29 conference or event: Atlassian boise presents get credentialed rovo fundamentals https://ace.atlassian.com/events/details/atlassian-boise-presents-get-credentialed-rovo-fundamentals/
- Recent: 2026-09-28 blog: Hidden cost manual alignment https://www.atlassian.com/blog/leadership/hidden-cost-manual-alignment
- Recent: 2026-09-28 blog: Four gaps strategy outcome https://www.atlassian.com/blog/leadership/four-gaps-strategy-outcome
- Recent: 2026-09-28 blog: Strategy shifts organization follow https://www.atlassian.com/blog/leadership/strategy-shifts-organization-follow

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.