# OpenText Core Business Communication Archive: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 21 judge labels across 1 category by 10 of 14 models. Page: https://www.gane.ai/index/it/vendors/opentext-core-business-communication-archive-2

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Communications archiving and compliance](https://www.gane.ai/index/it/security/communications-archiving-and-compliance/index.md) | 2% | 9 | 0% | 21 |

## What the models said for it

- "For most mid-market B2B companies, OpenText Core Business Communication Archive is the strongest overall choice" (Perplexity Sonar, Comms archiving)
- "OpenText Core Business Communication Archive or Smarsh. OpenText gives broad 50+ source capture with unlimited cloud storage." (Muse Glimmer 30B, Comms archiving)
- "best if you want a broad, cloud-native archive covering email, chat, social media, and collaboration data in one repository" (Perplexity Sonar, Comms archiving)
- "OpenText Corporation occupies the leading position in the global customer communications archiving market" (Muse Glimmer 30B, Comms archiving)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 1 | 1 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 2 | 0 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 2 | 0 | 2 |
| Llama 4 Maverick | 0 | 1 | 3 | 0 | 4 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 1 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 2 | 1 | 0 | 3 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 2 | 1 | 0 | 3 |

## Sources returned with these answers

The sites and pages cited by the answers that named OpenText Core Business Communication Archive, from 63 of the 64 answers that named it (only the models that return a source list).

### Domains cited

- cybersecurity.opentext.com: 42 (its own site)
- smarsh.com: 37
- expertinsights.com: 30
- g2.com: 22
- wordwatch.io: 22
- archondatastore.com: 21
- gane.ai/index: 19
- jatheon.com: 19
- f6s.com: 14
- guideflow.com: 14

### Pages cited

- https://cybersecurity.opentext.com/products/archiving-compliance/business-communication-archive: 41
- https://expertinsights.com/compliance/the-top-email-archiving-solutions-for-businesses: 23
- https://wordwatch.io/blog/best-communications-archiving-platforms-2026: 22
- https://smarsh.com/: 17
- https://smarsh.com/smb/capture-archive: 15
- https://f6s.com/software/category/communication-archiving: 14
- https://smarsh.com/archive: 13
- https://scmgalaxy.com/tutorials/top-10-archiving-tools-features-pros-cons-comparison: 12

## In its own words

What OpenText Core Business Communication Archive's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Our cloud-native business communications compliance archive captures 50+ channels like Teams, Slack, Zoom, and SMS. (https://cybersecurity.opentext.com/products/archiving-compliance)
- For: Managed Service Providers; Small and Medium Businesses (https://cybersecurity.opentext.com/products/archiving-compliance/business-communication-archive)
- Price stated: Free trial (https://cybersecurity.opentext.com/products/archiving-compliance)
- Starting price: 0 (https://cybersecurity.opentext.com/products/archiving-compliance)
- Free plan or trial: Free trial (https://cybersecurity.opentext.com/products/archiving-compliance)
- Integrations claimed: 50 (https://cybersecurity.opentext.com/products/archiving-compliance)
- Certifications: GDPR, HIPAA, PCI DSS, SEC 17a-4
- Customers named: Symmetric IT Group, Computer Business Solutions

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.