# Onfido: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 26 judge labels across 1 category by 9 of 14 models. Page: https://www.gane.ai/index/it/vendors/onfido

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Identity verification](https://www.gane.ai/index/it/identity/identity-verification/index.md) | 0% | 23 | 35% | 26 |

## What the models said for it

- "Solid for fintech/crypto (e.g., Revolut, Bumble); AI-focused with high approval rates in Europe." (Grok 4.20, Identity verification)
- "If you have a technical team and need advanced features like NFC chip reading... Onfido is worth the custom pricing discussion." (Kimi K2, Identity verification)
- "Choose this if you operate in countries with difficult-to-verify IDs or if you are willing to pay a premium" (Qwen 3.7 Flash, Identity verification)
- "Regional specialists like Onfido shine in Europe/Australia with government integrations (DVS/FVS)." (Grok 4.20, Identity verification)

## And against it

- "What to Avoid - Jumio and legacy Onfido (now Entrust IDV) tend to require enterprise contracts" (Kimi K2, Identity verification)
- "Similar complaints include application crashes, loading issues, and device freezes" (MiniMax M2.5, Identity verification)
- "Enterprise providers (like Jumio or Onfido) often require custom annual contracts and high minimum spend commitments, making them impractical for budget-conscious companies." (Gemini 3.5 Flash, Identity verification)
- "accepted 10% of fake documents in testing, the second-best fraud result, but only 67% of genuine documents... Roadmap uncertainty post-acquisition" (Muse Glimmer 30B, Identity verification)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 1 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 1 | 1 | 1 | 1 | 4 |
| Mistral Small | 0 | 0 | 2 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 1 | 3 |
| Llama 4 Maverick | 0 | 0 | 2 | 1 | 3 |
| Qwen 3.7 Flash | 0 | 2 | 1 | 1 | 4 |
| Kimi K2 | 0 | 2 | 0 | 2 | 4 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 1 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 1 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Onfido, from 60 of the 71 answers that named it (only the models that return a source list).

### Domains cited

- bureau.id: 27
- stackgo.io: 25
- veriff.com: 24
- g2.com: 23
- beverified.org: 17
- shuftipro.com: 17
- didit.me: 16
- veridas.com: 15
- startwithidentity.com: 14
- trustpair.com: 12

### Pages cited

- https://stackgo.io/resources/identity-verification-service-providers: 25
- https://bureau.id/resources/blog/identity-verification-solutions: 19
- https://beverified.org/providers/identity-verification: 17
- https://shuftipro.com/blog/best-identity-verification-software-providers: 15
- https://veridas.com/en/identity-verification-companies: 15
- https://bureau.id/resources/blog/identity-verification-api: 11
- https://research.oz.spotlightar.com/reports/magic-quadrant-identity-verification-2024/leaders: 11
- https://trustpair.com/blog/best-identity-verification-solutions-selection-guide-and-provider-comparison: 9

## In its own words

What Onfido's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Onboard customers in seconds with AI-powered biometrics and document intelligence that catches the fraud others miss and confirm that customers are who they say they are across every interaction. (https://onfido.com/)
- For: customers (https://onfido.com/)
- Certifications: eIDAS 2.0
- Customers named: Revolut, 2nd Address, Principal Financial Group, UK Home Office, GetAround, Google, Microsoft Entra, Okta

## What it publishes

Every page onfido.com exposes, read 2026-10-05: 10 addresses. By kind, pages and the last 90 days:

- report or ebook: 2 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.