# NinjaOne RMM: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 66 judge labels across 2 categories by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/ninjaone-rmm

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 62% | 1 | 5% | 65 |
| [Network monitoring and management](https://www.gane.ai/index/it/network/network-monitoring-and-management/index.md) | 0% | 60 | 0% | 1 |

## What the models said for it

- "NinjaOne is a highly recommended remote monitoring and management tool for managed service providers, particularly for mid-sized B2B companies" (Llama 4 Maverick, RMM)
- "NinjaOne is commonly positioned as the easiest broad RMM choice, with strong patching, automation, monitoring, backup, and remote access." (Perplexity Sonar, RMM)
- "I'd generally recommend NinjaOne as the best default choice for an MSP-style remote monitoring and management platform." (GPT-5.4 mini, RMM)
- "widely praised as the best RMM on r/msp, with month-to-month billing (no lock-in), modern interface, and excellent support" (DeepSeek V4 Flash, RMM)

## And against it

- "Users reported unexpected OS‑upgrade reboots affecting ~25 % of devices; root‑cause analysis still ongoing." (GLM 4.7 FlashX, RMM)
- "it's usually not the cheapest option. It uses pay-per-device pricing" (GPT-5.4 mini, RMM)
- "These show up in threat reports for abuse" (Grok 4.20, RMM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 3 | 0 | 0 | 4 |
| GPT-5.4 mini | 3 | 0 | 0 | 1 | 4 |
| Gemini 3.5 Flash | 4 | 1 | 0 | 0 | 5 |
| Perplexity Sonar | 3 | 0 | 0 | 0 | 3 |
| Grok 4.20 | 5 | 0 | 0 | 1 | 6 |
| Mistral Small | 4 | 0 | 1 | 0 | 5 |
| DeepSeek V4 Flash | 4 | 1 | 1 | 0 | 6 |
| Llama 4 Maverick | 2 | 0 | 1 | 0 | 3 |
| Qwen 3.7 Flash | 4 | 1 | 1 | 0 | 6 |
| Kimi K2 | 3 | 1 | 1 | 0 | 5 |
| GLM 4.7 FlashX | 3 | 1 | 0 | 1 | 5 |
| MiniMax M2.5 | 3 | 1 | 1 | 0 | 5 |
| GPT-6 Luna | 3 | 0 | 0 | 0 | 3 |
| Muse Glimmer 30B | 3 | 1 | 2 | 0 | 6 |

## Sources returned with these answers

The sites and pages cited by the answers that named NinjaOne RMM, from 190 of the 211 answers that named it (only the models that return a source list).

### Domains cited

- superops.com: 82
- ninjaone.com: 76 (its own site)
- syncrosecure.com: 68
- kaseya.com: 60
- aimultiple.com: 48
- reddit.com: 48
- channelinsider.com: 45
- atera.com: 43
- geekflare.com: 41
- spotsaas.com: 40

### Pages cited

- https://superops.com/best-rmm-software-and-tools: 63
- https://kaseya.com/blog/best-rmm-software: 52
- https://channelinsider.com/channel-business/helpdesk-itsm-and-other-tools/best-msp-rmm: 44
- https://syncrosecure.com/blog/best-rmm-software: 44
- https://geekflare.com/guides/best-rmm-software: 41
- https://medhacloud.com/blog/best-rmm-for-small-business: 32
- https://aimultiple.com/rmm-software: 30
- https://expertinsights.com/it-management/the-top-rmm-solutions-for-msps: 28

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.