# NinjaOne Remote: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 12 judge labels across 1 category by 10 of 14 models. Page: https://www.gane.ai/index/it/vendors/ninjaone-remote

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 4% | 6 | 0% | 12 |

## What the models said for it

- "For most mid-market B2B companies, NinjaOne is the best overall choice" (Perplexity Sonar, Remote support)
- "The best remote support tool for a mid-market B2B company is NinjaOne" (Llama 4 Maverick, Remote support)
- "For MSPs managing many clients → ConnectWise ScreenConnect, NinjaOne, or Atera" (DeepSeek V4 Flash, Remote support)
- "Best if you want broader IT ops + support in one platform: NinjaOne" (GPT-5.4 mini, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 1 | 0 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 2 | 0 | 2 |
| Mistral Small | 0 | 0 | 2 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 1 | 0 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named NinjaOne Remote, from 43 of the 47 answers that named it (only the models that return a source list).

### Domains cited

- softwareadvice.com: 29
- capterra.com: 27
- g2.com: 22
- learn.g2.com: 16
- ninjaone.com: 15 (its own site)
- screenmeet.com: 13
- splashtop.com: 13
- zoho.com: 12
- computerworld.com: 11
- spotsaas.com: 10

### Pages cited

- https://softwareadvice.com/remote-support: 27
- https://capterra.com/resources/best-remote-support-software-review-analysis: 19
- https://learn.g2.com/best-remote-support-software: 16
- https://ninjaone.com/blog/best-enterprise-remote-access-solutions: 15
- https://g2.com/software/remote-support: 12
- https://capterra.com/remote-support-software: 11
- https://computerworld.com/article/1619135/remote-it-support-software-enterprise-buyers-guide.html: 11
- https://screenmeet.com/blog/the-best-remote-help-desk-software-for-enterprise-it: 9

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.