# Nexthink Infinity: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 24 judge labels across 1 category by 13 of 14 models. Page: https://www.gane.ai/index/it/vendors/nexthink-infinity

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Digital employee experience](https://www.gane.ai/index/it/operations/digital-employee-experience/index.md) | 18% | 1 | 33% | 24 |

## What the models said for it

- "Nexthink is widely regarded as the top DEX (Digital Employee Experience) platform for mid-market B2B companies" (Grok 4.20, DEX)
- "I'd usually recommend Nexthink as the default choice for a digital employee experience (DEX) management tool" (GPT-5.4 mini, DEX)
- ""the strongest default choice for a mid-market B2B company" with good scalability and comprehensive features" (MiniMax M2.5, DEX)
- "Nexthink is generally considered the best DEX platform due to its comprehensive features and scalability" (Mistral Small, DEX)

## And against it

- "avoid enterprise-heavy platforms (like Nexthink, Lakeside SysTrack, or Riverbed Aternity) which often carry steep license minimums" (Gemini 3.5 Flash, DEX)
- "Nexthink's pricing model doesn't suit mid-market." ... "Avoid (For Now) for Mid-Sized B2B: Nexthink & Lakeside SysTrack: ... It's overkill and often overpriced" (Muse Glimmer 30B, DEX)
- "Enterprise giants (e.g., Nexthink): Highly capable, but ensure the pricing and configuration complexity fit a 500-person IT team's resources." (Gemini 3.5 Flash, DEX)
- "Watch out for: Higher licensing cost and higher administrative overhead; best suited if you have designated IT personnel" (Gemini 3.5 Flash, DEX)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 2 | 0 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 4 | 4 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.20 | 2 | 0 | 0 | 0 | 2 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 1 | 0 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 1 | 1 | 0 | 0 | 2 |
| MiniMax M2.5 | 1 | 0 | 1 | 0 | 2 |
| GPT-6 Luna | 1 | 1 | 1 | 0 | 3 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Nexthink Infinity, from 77 of the 82 answers that named it (only the models that return a source list).

### Domains cited

- cio.com: 41
- flexxible.com: 33
- teamviewer.com: 25
- g2.com: 23
- guideflow.com: 23
- gane.ai/index: 20
- gartner.com: 18
- nexthink.com: 17 (its own site)
- controlup.com: 16
- computerworld.com: 13

### Pages cited

- https://cio.com/article/4240539/theres-no-best-dex-platform-but-there-is-one-for-you.html: 41
- https://flexxible.com/en/best-digital-employee-experience-software: 16
- https://teamviewer.com/en-us/special/best-digital-employee-experience-software: 15
- https://guideflow.com/blog/digital-employee-experience-software: 14
- https://computerworld.com/article/1612638/how-to-choose-digital-employee-experience-tool.html: 13
- https://gartner.com/reviews/market/digital-employee-experience-management-tools: 13
- https://flexxible.com/en/blog/dex-platforms-for-enterprises: 12
- https://digitalitnews.com/comparing-todays-leading-dex-platforms: 11

## In its own words

What Nexthink Infinity's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: DEX intelligence and autonomous IT agents your employees deserve, in one platform. (https://nexthink.com/)
- For: digital workplace teams (https://nexthink.com/)
- Customers named: Southwest Airlines, Toyota, GSK, Deloitte, Honeywell, Siemens, Johnson & Johnson, Volvo Group

## What it publishes

Every page nexthink.com exposes, read 2026-10-05: 4284 addresses. By kind, pages and the last 90 days:

- blog: 580 pages, 0 in the last 90 days, latest 2024-10-02
- case study: 7 pages, 0 in the last 90 days, latest 2023-01-12
- webinar or virtual event: 13 pages, 0 in the last 90 days, latest 2024-06-03
- conference or event: 10 pages, 0 in the last 90 days, latest 2023-10-11
- report or ebook: 5 pages, 0 in the last 90 days, latest 2024-05-01
- comparison: 3 pages, 0 in the last 90 days, latest 2023-10-10
- template or tool: 18 pages, 6 in the last 90 days, latest 2026-09-18
- glossary or explainer: 18 pages, 0 in the last 90 days, latest 2023-05-26
- podcast or video: 24 pages, 0 in the last 90 days, latest 2024-08-28
- news or press: 303 pages, 3 in the last 90 days, latest 2026-09-02
- Recent: 2026-09-18 template or tool: Checklists https://docs.nexthink.com/platform/ja/user-guide/device-view/checklists
- Recent: 2026-09-18 template or tool: L1 checklist https://docs.nexthink.com/platform/ja/library-packs/l1-support/l1-checklist
- Recent: 2026-09-18 template or tool: Usage guide l1 checklist https://docs.nexthink.com/platform/ja/library-packs/l1-support/l1-checklist/usage-guide-l1-checklist
- Recent: 2026-09-18 template or tool: Dex checklist https://docs.nexthink.com/platform/ja/library-packs/l1-support/dex-checklist
- Recent: 2026-09-18 template or tool: Usage guide  dex checklist https://docs.nexthink.com/platform/ja/library-packs/l1-support/dex-checklist/usage-guide_-dex-checklist
- Recent: 2026-09-02 news or press: Goto and nexthink expand partnership with bidirectional integration between logmein rescue and nexthink infinity https://www.nexthink.com/press/goto-and-nexthink-expand-partnership-with-bidirectional-integration-between-logmein-rescue-and-nexthink-infinity

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.