# New Relic: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 238 judge labels across 9 categories by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/new-relic

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Application performance monitoring](https://www.gane.ai/index/it/operations/application-performance-monitoring/index.md) | 61% | 1 | 19% | 81 |
| [Observability platforms](https://www.gane.ai/index/it/operations/observability-platforms/index.md) | 25% | 3 | 20% | 69 |
| [Infrastructure monitoring](https://www.gane.ai/index/it/operations/infrastructure-monitoring/index.md) | 6% | 6 | 12% | 49 |
| [Data quality and observability](https://www.gane.ai/index/it/it-data/data-quality-and-observability/index.md) | 4% | 11 | 17% | 6 |
| [Telemetry pipelines](https://www.gane.ai/index/it/operations/telemetry-pipelines/index.md) | 2% | 10 | 31% | 16 |
| [Network monitoring and management](https://www.gane.ai/index/it/network/network-monitoring-and-management/index.md) | 0% | 13 | 8% | 12 |
| [Incident management and on-call](https://www.gane.ai/index/it/operations/incident-management-and-on-call/index.md) | 0% | 56 | 33% | 3 |
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 0% | 54 | 100% | 1 |
| [Time series databases](https://www.gane.ai/index/it/it-data/time-series-databases/index.md) | 0% | 25 | 0% | 1 |

## What the models said for it

- "Start with New Relic. It gives you the best balance of full-stack coverage, generous free tier for evaluation, user-friendly interface, and predictable pricing." (DeepSeek V4 Flash, APM)
- "New Relic: Excellent full-stack observability, usage-based pricing, strong AI, easy OTel support. Often praised for value and query flexibility." (Grok 4.20, APM)
- "For most budget-conscious companies, New Relic's free tier is the best starting point due to its generous limits and full feature access." (Kimi K2, APM)
- "For most mid-market B2B companies, New Relic often provides the best balance of features, pricing predictability, and ease of use" (GLM 4.7 FlashX, Observability)

## And against it

- "New Relic (November 2023): Security breach involving unauthorized access to staging environment, credential theft, and social engineering." (MiniMax M2.5, Observability)
- "Legacy vendor-specific agents (New Relic, AppDynamics, Dynatrace traditional agents) | Closed data formats, proprietary APIs" (Kimi K2, Telemetry pipelines)
- "Avoid platforms like Datadog, New Relic, or Dynatrace initially" (MiniMax M2.5, Observability)
- "New Relic/Datadog - Avoid for tight budgets" (Llama 4 Maverick, Observability)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 5 | 4 | 9 | 2 | 20 |
| GPT-5.4 mini | 4 | 7 | 1 | 1 | 13 |
| Gemini 3.5 Flash | 3 | 11 | 2 | 2 | 18 |
| Perplexity Sonar | 3 | 9 | 0 | 1 | 13 |
| Grok 4.20 | 6 | 7 | 4 | 7 | 24 |
| Mistral Small | 6 | 1 | 6 | 4 | 17 |
| DeepSeek V4 Flash | 5 | 6 | 2 | 3 | 16 |
| Llama 4 Maverick | 2 | 3 | 12 | 1 | 18 |
| Qwen 3.7 Flash | 5 | 6 | 3 | 3 | 17 |
| Kimi K2 | 3 | 5 | 3 | 8 | 19 |
| GLM 4.7 FlashX | 4 | 6 | 6 | 3 | 19 |
| MiniMax M2.5 | 2 | 2 | 7 | 4 | 15 |
| GPT-6 Luna | 2 | 3 | 6 | 2 | 13 |
| Muse Glimmer 30B | 4 | 5 | 4 | 3 | 16 |

## Sources returned with these answers

The sites and pages cited by the answers that named New Relic, from 595 of the 709 answers that named it (only the models that return a source list).

### Domains cited

- newrelic.com: 255 (its own site)
- g2.com: 177
- coralogix.com: 127
- motadata.com: 121
- atatus.com: 117
- middleware.io: 101
- netdata.cloud: 99
- dotcom-monitor.com: 98
- grafana.com: 96
- cubeapm.com: 95

### Pages cited

- https://dotcom-monitor.com/blog/best-observability-tools: 68
- https://motadata.com/blog/best-it-infrastructure-monitoring-tools: 63
- https://sherlocks.ai/blog/how-to-choose-observability-platform-2026: 53
- https://newrelic.com/blog/observability/enterprise-apm: 52
- https://manageengine.com/it-operations-management/application-observability/apm-tools-comparison.html: 51
- https://newrelic.com/pricing: 51
- https://coralogix.com/guides/application-performance-monitoring-tools: 47
- https://ir.com/guides/top-observability-tools-comparison-2026-smbs-vs-enterprise-platforms: 46

## In its own words

What New Relic's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Observability built to understand AI (https://newrelic.com/)
- For: 5人以上の開発者と、複雑なワークロードに対応する必要のあるチーム; 高度なセキュリティとサポートが必要な大規模組織 (https://newrelic.com/jp/pricing)
- Price stated: Transparent usage-based pricing. No hidden fees. (https://newrelic.com/)
- Starting price: 0 (https://newrelic.com/jp/pricing)
- Free plan or trial: Access the full platform for free. No credit card required. (https://newrelic.com/)
- Integrations claimed: 800 (https://newrelic.com/); 780 (https://newrelic.com/jp/pricing) (pages disagree)
- Certifications: FedRAMP, HIPAA, GDPR, CCPA
- Hosting: EUデータセンター
- Customers named: Domino's, EveryMatrix, Verizon, William Hill, ドミノ・ピザ, ベライゾン, Aeromexico, PicPay

## What it publishes

Every page newrelic.com exposes, read 2026-09-29: 6395 addresses. By kind, pages and the last 90 days:

- blog: 707 pages, 19 in the last 90 days, latest 2026-09-29
- case study: 106 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 15 pages, 0 in the last 90 days, latest undated
- conference or event: 36 pages, 0 in the last 90 days, latest undated
- report or ebook: 67 pages, 1 in the last 90 days, latest 2026-08-11
- comparison: 35 pages, 2 in the last 90 days, latest 2026-09-09
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 30 pages, 0 in the last 90 days, latest 2026-04-02
- podcast or video: 13 pages, 0 in the last 90 days, latest undated
- news or press: 806 pages, 6 in the last 90 days, latest 2026-09-10
- Recent: 2026-09-29 blog: Observability https://newrelic.com/blog/observability
- Recent: 2026-09-22 blog: Introducing new relic compound alerts https://newrelic.com/blog/observability/introducing-new-relic-compound-alerts
- Recent: 2026-09-22 blog: Announcing the 2026 observability forecast https://newrelic.com/blog/observability/announcing-the-2026-observability-forecast
- Recent: 2026-09-22 blog: How to build an sre agent that actually works without blowing the token budget https://newrelic.com/blog/observability/how-to-build-an-sre-agent-that-actually-works-without-blowing-the-token-budget
- Recent: 2026-09-17 blog: Synthetic monitoring tools https://newrelic.com/blog/dem/synthetic-monitoring-tools
- Recent: 2026-09-17 blog: Centralized log management https://newrelic.com/blog/log/centralized-log-management

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.