# New Relic Errors Inbox: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 30 judge labels across 1 category by 13 of 14 models. Page: https://www.gane.ai/index/it/vendors/new-relic-errors-inbox

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Error and crash monitoring](https://www.gane.ai/index/it/developer/error-and-crash-monitoring/index.md) | 0% | 9 | 30% | 30 |

## What the models said for it

- "Teams already using New Relic | Brings errors from APM, browser, mobile, serverless, and OpenTelemetry monitoring into a shared triage inbox." (GPT-6 Luna, Error monitoring)
- "Choose Datadog or New Relic when error monitoring must be part of a larger infrastructure and observability program." (Perplexity Sonar, Error monitoring)
- "Choose New Relic if you want broader observability and error tracking as part of a single platform." (GPT-5.4 mini, Error monitoring)
- "Choose New Relic for large enterprise observability where budget isn't the primary constraint." (DeepSeek V4 Flash, Error monitoring)

## And against it

- "Avoid enterprise tools like Datadog or New Relic initially" (Grok 4.20, Error monitoring)
- "New Relic (85% negative rate)" (Mistral Small, Error monitoring)
- "avoiding enterprise-only bloat from tools like Datadog or New Relic unless you need full APM" (Grok 4.20, Error monitoring)
- "Typically more expensive and complex to set up than dedicated error tools like Sentry." (Qwen 3.7 Flash, Error monitoring)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 1 | 1 | 1 | 3 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 2 | 0 | 4 | 6 |
| Mistral Small | 0 | 1 | 0 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 2 | 0 | 1 | 3 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 2 | 1 | 4 |
| Kimi K2 | 0 | 1 | 1 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 2 | 0 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named New Relic Errors Inbox, from 77 of the 95 answers that named it (only the models that return a source list).

### Domains cited

- sentry.io: 30
- ones.com: 28
- cubeapm.com: 26
- rollbar.com: 26
- drdroid.io: 23
- gane.ai/index: 18
- g2.com: 17
- posthog.com: 17
- dupple.com: 16
- guideflow.com: 15

### Pages cited

- https://cubeapm.com/blog/top-error-tracking-tools: 23
- https://drdroid.io/engineering-tools/error-monitoring-tracking-open-source: 23
- https://ones.com/blog/8-best-error-tracking-tools-to-catch-bugs-before-users-do: 20
- https://sentry.io/: 17
- https://guideflow.com/blog/error-monitoring-software: 14
- https://dupple.com/learn/best-error-tracking-software: 13
- https://posthog.com/compare/best-error-tracking-tools: 12
- https://saucelabs.com/resources/blog/the-best-error-reporting-and-crash-monitoring-tools-of-2026: 12

## In its own words

What New Relic Errors Inbox's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Prioritize and resolve errors from one unified inbox (https://newrelic.com/errors-inbox-survey-sweepstakes)
- For: New Relic full platform users and Jira Cloud users (https://newrelic.com/instant-observability/jira-errors-inbox)
- Price stated: available for free (https://newrelic.com/instant-observability/jira-errors-inbox)
- Free plan or trial: available for free to all New Relic full platform users and Jira Cloud users (https://newrelic.com/instant-observability/jira-errors-inbox)
- Certifications: FedRAMP, HIPAA
- Customers named: Domino's, EveryMatrix, Verizon, William Hill

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.