# NetSupport: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/netsupport

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 76 | 100% | 2 |

## And against it

- "tools that are considered risky or have been targeted by attackers include: ... NetSupport" (Llama 4 Maverick, Remote support)
- "Scammers commonly use legitimate tools like ... NetSupport ... to gain access." (GPT-5.4 mini, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named NetSupport, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- cisa.gov: 2
- helpnetsecurity.com: 2
- logmein.com: 2
- assets.beyondtrust.com: 1
- attack.mitre.org: 1
- computerworld.com: 1
- consumer.ftc.gov: 1
- gane.ai/index: 1
- heise.de: 1
- media.defense.gov: 1

### Pages cited

- https://cisa.gov/sites/default/files/2023-06/Guide%20to%20Securing%20Remote%20Access%20Software_clean%20Final_508c.pdf: 2
- https://assets.beyondtrust.com/assets/documents/BT_whitepaper_Remote-Support-Buyers-Guide_update-111623_final_11.22.23.pdf: 1
- https://attack.mitre.org/techniques/T1219: 1
- https://attack.mitre.org/techniques/T1219%2F002: 1
- https://attack.mitre.org/techniques/T1219/002: 1
- https://cisa.gov/sites/default/files/2023-06/guide_to_securing_remote_access_software.pdf: 1
- https://computerworld.com/article/1619135/remote-it-support-software-enterprise-buyers-guide.html: 1
- https://consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams: 1

## What it publishes

Every page netsupport-inc.com exposes, read 2026-09-29: 2104 addresses. By kind, pages and the last 90 days:

- blog: 1629 pages, 28 in the last 90 days, latest 2026-09-28
- case study: 10 pages, 0 in the last 90 days, latest 2022-02-17
- webinar or virtual event: 55 pages, 1 in the last 90 days, latest 2026-07-24
- conference or event: 146 pages, 0 in the last 90 days, latest 2025-10-26
- report or ebook: 14 pages, 1 in the last 90 days, latest 2026-07-28
- comparison: 4 pages, 0 in the last 90 days, latest undated
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- podcast or video: 54 pages, 5 in the last 90 days, latest 2026-09-17
- news or press: 2 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-28 blog: 20260928awards of excellence 2026 https://www.netsupport-inc.com/20260928awards-of-excellence-2026/
- Recent: 2026-09-24 blog: 20260924new in classroom cloud sep https://www.netsupport-inc.com/20260924new-in-classroom-cloud-sep/
- Recent: 2026-09-22 blog: 20260922classroom cloud certification courses https://www.netsupport-inc.com/20260922classroom-cloud-certification-courses/
- Recent: 2026-09-21 blog: 20260921classroom management all in one https://www.netsupport-inc.com/20260921classroom-management-all-in-one/
- Recent: 2026-09-18 blog: 20260918classroom cloud iste seal 2026 https://www.netsupport-inc.com/20260918classroom-cloud-iste-seal-2026/
- Recent: 2026-09-17 podcast or video: 20260917bethan ware listed podcast https://www.netsupport-inc.com/20260917bethan-ware-listed-podcast/

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.