# My AskAI: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 2 categories by 3 of 14 models. Page: https://www.gane.ai/index/it/vendors/my-askai

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 40 | 0% | 2 |
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 0% | 79 | 0% | 1 |

## What the models said for it

- "My AskAI—designed to work inside Zendesk, Intercom, Freshdesk, Gorgias, or HubSpot without replacing the help desk." (Perplexity Sonar, AI IT agents)
- "if you want a flat per-ticket model, My AskAI leads the 2026 B2B scoring" (Muse Glimmer 30B, AI IT agents)
- "Intercom Fin or My AskAI are often superior to generalist tools" (Qwen 3.7 Flash, Enterprise AI)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named My AskAI, from 4 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- myaskai.com: 4 (its own site)
- chatbase.co: 2
- coworker.ai: 2
- g2.com: 2
- helpdesk.com: 2
- resources.rework.com: 2
- usepylon.com: 2
- agentmarketplace.ai: 1
- aimultiple.com: 1
- albato.com: 1

### Pages cited

- https://myaskai.com/blog/best-ai-customer-service-b2b-2026: 4
- https://chatbase.co/blog/best-ai-customer-service-agents: 2
- https://coworker.ai/blog/best-enterprise-ai-assistant-2026: 2
- https://helpdesk.com/blog/ai-support-agent: 2
- https://usepylon.com/blog/best-ai-agents-b2b-support-2026: 2
- https://agentmarketplace.ai/blog/glean-vs-microsoft-copilot: 1
- https://aimultiple.com/ai-help-desk: 1
- https://albato.com/blog/publications/best-ai-chatbots-customer-service: 1

## In its own words

What My AskAI's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: AI customer service agent (https://myaskai.com/pricing)
- For: companies looking to start using AI for customer support; companies who take their customer service seriously; large enterprises, agencies and platform owners (https://myaskai.com/pricing)
- Price stated: From $0.10 per ticket. 30 day free trial. 1/5th the price of Fin, Zendesk AI, Freddy, Breeze of Gorgias AI. (https://myaskai.com/pricing)
- Starting price: 130/mo (https://myaskai.com/pricing)
- Free plan or trial: 30 day free trial (https://myaskai.com/pricing)
- Integrations claimed: 3 (https://myaskai.com/pricing); 5 (https://myaskai.com/features/tagging) (pages disagree)
- Certifications: SOC 2 Type II, HIPAA, GDPR
- Customers named: Zeffy, Traveljoy, Kriptomat, Customer.io, Swytch Bike, Freecash, Zinc, Edel Optics

## What it publishes

Every page myaskai.com exposes, read 2026-10-05: 936 addresses. By kind, pages and the last 90 days:

- blog: 283 pages, 35 in the last 90 days, latest 2026-10-05
- case study: 33 pages, 2 in the last 90 days, latest 2026-09-10
- report or ebook: 11 pages, 0 in the last 90 days, latest 2023-03-02
- comparison: 63 pages, 11 in the last 90 days, latest 2026-10-01
- template or tool: 10 pages, 1 in the last 90 days, latest 2026-08-18
- glossary or explainer: 24 pages, 1 in the last 90 days, latest 2026-09-26
- Recent: 2026-10-05 blog: Best ai customer service identity verification 2026 https://myaskai.com/blog/best-ai-customer-service-identity-verification-2026
- Recent: 2026-10-05 blog: Best ai customer service knowledge base 2026 https://myaskai.com/blog/best-ai-customer-service-knowledge-base-2026
- Recent: 2026-10-04 blog: Best ai customer service bug report triage 2026 https://myaskai.com/blog/best-ai-customer-service-bug-report-triage-2026
- Recent: 2026-10-03 blog: Best ai customer service billing support 2026 https://myaskai.com/blog/best-ai-customer-service-billing-support-2026
- Recent: 2026-10-03 blog: Best ai customer service csat quality tracking 2026 https://myaskai.com/blog/best-ai-customer-service-csat-quality-tracking-2026
- Recent: 2026-10-02 blog: Best ai customer service auto reply 2026 https://myaskai.com/blog/best-ai-customer-service-auto-reply-2026

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.