# MSP360 RMM: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 1 category by 5 of 14 models. Page: https://www.gane.ai/index/it/vendors/msp360-rmm

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 2% | 9 | 40% | 5 |

## What the models said for it

- "For most limited-budget scenarios, I'd recommend starting with the free MSP360 or Action1 options" (MiniMax M2.5, RMM)
- "completely free, fully-featured remote monitoring and management solution built for MSPs" (Muse Glimmer 30B, RMM)
- "Emerging options that emphasize affordability and automation" (Grok 4.20, RMM)

## And against it

- "a legitimate RMM that has been weaponized in targeted attacks" (GLM 4.7 FlashX, RMM)
- "Used in phishing campaigns (July 2026) to establish footholds" (Kimi K2, RMM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named MSP360 RMM, from 8 of the 8 answers that named it (only the models that return a source list).

### Domains cited

- superops.com: 7
- msp360.com: 5 (its own site)
- medhacloud.com: 4
- reddit.com: 4
- channelinsider.com: 3
- expertinsights.com: 3
- sherpadesk.com: 3
- acronis.com: 2
- aimultiple.com: 2
- bleepingcomputer.com: 2

### Pages cited

- https://medhacloud.com/blog/best-rmm-for-small-business: 4
- https://superops.com/best-rmm-software-and-tools: 4
- https://expertinsights.com/it-management/the-top-rmm-solutions-for-msps: 3
- https://sherpadesk.com/blog/best-rmm-tools: 3
- https://aimultiple.com/rmm-software: 2
- https://channelinsider.com/channel-business/helpdesk-itsm-and-other-tools/best-msp-rmm: 2
- https://microsoft.com/en-us/security/blog/2026/09/29/phishing-abuses-rmm-tools-persistent-access: 2
- https://msp360.com/resources/blog/best-rmm-solutions-for-msps: 2

## In its own words

What MSP360 RMM's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: an all-in-one remote monitoring and management solution for MSPs and IT teams (https://www.msp360.com/rmm)
- For: MSPs and IT teams (https://www.msp360.com/rmm)
- Price stated: Both monthly and annual subscription plans are available. $1.75 per endpoint/month at 25 endpoints. Volume discount applies. (https://www.msp360.com/rmm)
- Starting price: 1.75 (https://www.msp360.com/rmm)
- Free plan or trial: 15-day free trial; Community Edition is free and limited to 50 endpoints (https://www.msp360.com/rmm)

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.