# Microsoft: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 118 judge labels across 27 categories by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/microsoft

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Video conferencing](https://www.gane.ai/index/it/operations/video-conferencing/index.md) | 17% | 3 | 7% | 70 |
| [Communications archiving and compliance](https://www.gane.ai/index/it/security/communications-archiving-and-compliance/index.md) | 2% | 23 | 33% | 3 |
| [Intelligent document processing](https://www.gane.ai/index/it/it-data/intelligent-document-processing/index.md) | 0% | 20 | 14% | 7 |
| [Process mining](https://www.gane.ai/index/it/operations/process-mining/index.md) | 0% | 21 | 0% | 4 |
| [Threat intelligence platforms](https://www.gane.ai/index/it/security/threat-intelligence-platforms/index.md) | 0% | 99 | 25% | 4 |
| [AI governance platforms](https://www.gane.ai/index/it/it-data/ai-governance-platforms/index.md) | 0% | 152 | 100% | 3 |
| [DDI and IP address management](https://www.gane.ai/index/it/network/ddi-and-ipam/index.md) | 0% | 73 | 33% | 3 |
| [Non-human identity management](https://www.gane.ai/index/it/identity/non-human-identity-management/index.md) | 0% | 60 | 33% | 3 |
| [Data virtualization](https://www.gane.ai/index/it/it-data/data-virtualization/index.md) | 0% | 25 | 0% | 2 |
| [Identity governance](https://www.gane.ai/index/it/identity/identity-governance/index.md) | 0% | 28 | 0% | 2 |
| [AI coding assistants](https://www.gane.ai/index/it/developer/ai-coding-assistants/index.md) | 0% | 45 | 0% | 1 |
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 104 | 0% | 1 |
| [API management](https://www.gane.ai/index/it/developer/api-management/index.md) | 0% | 44 | 0% | 1 |
| [Customer identity and access management](https://www.gane.ai/index/it/identity/customer-identity-and-access-management/index.md) | 0% | 51 | 0% | 1 |
| [Data masking and test data management](https://www.gane.ai/index/it/it-data/data-masking-and-test-data/index.md) | 0% | 100 | 0% | 1 |
| [Digital employee experience](https://www.gane.ai/index/it/operations/digital-employee-experience/index.md) | 0% | 126 | 0% | 1 |
| [Digital risk protection](https://www.gane.ai/index/it/security/digital-risk-protection/index.md) | 0% | 89 | 0% | 1 |
| [Email security](https://www.gane.ai/index/it/security/email-security/index.md) | 0% | 45 | 0% | 1 |
| [Embedded analytics](https://www.gane.ai/index/it/it-data/embedded-analytics/index.md) | 0% | 53 | 0% | 1 |
| [Endpoint detection and response](https://www.gane.ai/index/it/security/endpoint-detection-and-response/index.md) | 0% | 52 | 0% | 1 |
| [Endpoint protection](https://www.gane.ai/index/it/operations/endpoint-protection/index.md) | 0% | 71 | 100% | 1 |
| [Enterprise storage systems](https://www.gane.ai/index/it/cloud/enterprise-storage-systems/index.md) | 0% | 102 | 0% | 1 |
| [IT documentation](https://www.gane.ai/index/it/operations/it-documentation/index.md) | 0% | 77 | 100% | 1 |
| [ML platforms](https://www.gane.ai/index/it/it-data/ml-platforms/index.md) | 0% | 91 | 0% | 1 |
| [Privileged access management](https://www.gane.ai/index/it/identity/privileged-access-management/index.md) | 0% | 55 | 0% | 1 |
| [Virtual desktops](https://www.gane.ai/index/it/operations/virtual-desktops/index.md) | 0% | 72 | 100% | 1 |
| [Vulnerability management platforms](https://www.gane.ai/index/it/security/vulnerability-management-platforms/index.md) | 0% | 59 | 0% | 1 |

## What the models said for it

- "If you're already on Microsoft 365 → Start with Teams. The cost is lower, integration is seamless, and it covers 90% of use cases." (Kimi K2, Video conferencing)
- "Choose Teams if: You're already in the Microsoft ecosystem and want integrated collaboration tools" (Kimi K2, Video conferencing)
- "Chanty (free) or Microsoft Teams standalone ($4/user/month) are the most cost‑effective." (GLM 4.7 FlashX, Comms archiving)
- "Best Overall Value (Bundled Productivity Suite) ... Google Meet or Microsoft Teams" (Gemini 3.5 Flash, Video conferencing)

## And against it

- "Native Microsoft tools as your only IPAM/workflow layer in a large, heterogeneous environment... Microsoft documents limitations in parts of its IPAM management experience." (GPT-6 Luna, DDI and IPAM)
- "Microsoft Teams, Google Meet, and standard Webex for confidential discussions. They generally protect data in transit but do not provide true end-to-end encryption" (Perplexity Sonar, Video conferencing)
- "Native controls from AWS, Microsoft, or Google can be economical within one cloud, but their audit evidence and controls may not transfer cleanly across providers." (Perplexity Sonar, AI governance)
- "Microsoft and AWS likewise document security configuration responsibilities for their desktop services, so a familiar brand alone isn’t a guarantee." (GPT-6 Luna, Virtual desktops)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 3 | 3 | 0 | 6 |
| GPT-5.4 mini | 0 | 5 | 4 | 0 | 9 |
| Gemini 3.5 Flash | 1 | 4 | 0 | 0 | 5 |
| Perplexity Sonar | 0 | 4 | 0 | 4 | 8 |
| Grok 4.20 | 1 | 4 | 1 | 1 | 7 |
| Mistral Small | 0 | 6 | 6 | 1 | 13 |
| DeepSeek V4 Flash | 0 | 6 | 0 | 2 | 8 |
| Llama 4 Maverick | 2 | 1 | 4 | 0 | 7 |
| Qwen 3.7 Flash | 0 | 5 | 1 | 2 | 8 |
| Kimi K2 | 3 | 2 | 1 | 0 | 6 |
| GLM 4.7 FlashX | 2 | 3 | 1 | 0 | 6 |
| MiniMax M2.5 | 2 | 1 | 7 | 2 | 12 |
| GPT-6 Luna | 1 | 3 | 2 | 2 | 8 |
| Muse Glimmer 30B | 0 | 5 | 8 | 2 | 15 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft, from 294 of the 351 answers that named it (only the models that return a source list).

### Domains cited

- forbes.com: 71
- g2.com: 64
- computerworld.com: 54
- microsoft.com: 47 (its own site)
- getvoip.com: 41
- toolradar.com: 40
- pcmag.com: 39
- jabra.com: 37
- zoom.com: 34
- fitsmallbusiness.com: 30

### Pages cited

- https://forbes.com/advisor/business/software/best-video-conferencing-software: 71
- https://computerworld.com/article/3606596/enterprise-buyers-guide-how-to-choose-videoconferencing-software.html: 53
- https://getvoip.com/web-conferencing: 40
- https://jabra.com/discover/modern-work/video-conferencing-platforms: 36
- https://fitsmallbusiness.com/best-video-conference-software: 30
- https://pcmag.com/picks/the-best-video-conferencing-software: 29
- https://ringcentral.com/us/en/blog/video-conferencing-software: 24
- https://startups.co.uk/video-conferencing/best-video-conferencing-software-small-business: 23

## In its own words

What Microsoft's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Explore Microsoft products and services and support for your home or business. (https://microsoft.com/)
- For: your home or business (https://microsoft.com/)
- Price stated: Za publikování nabídek na Microsoft Marketplace se neplatí žádné poplatky. Když si ale zákazníci koupí něco, co nabízíte přes Marketplace, vybíráme 3% poplatek za zprostředkování. Nabízíme o 50 % nižší poplatek za zprostředkování všech obnovení prodaných formou soukromých nabídek přes Marketplace. (https://www.microsoft.com/cs-cz/isv/marketplace)
- Free plan or trial: Try for free (https://www.microsoft.com/en-ca/dynamics-365/pricing-overview)
- Customers named: Kinaxis, NFL, Lenovo, VIVID, G&J Pepsi-Cola Bottlers, Virgin Money, E.ON, Milpark Education

## What it publishes

Every page microsoft.com exposes, read 2026-09-29: 10448 addresses. By kind, pages and the last 90 days:

- blog: 25 pages, 4 in the last 90 days, latest 2026-09-24
- case study: 12 pages, 0 in the last 90 days, latest undated
- conference or event: 5 pages, 0 in the last 90 days, latest undated
- report or ebook: 1 pages, 0 in the last 90 days, latest 2025-12-02
- comparison: 30 pages, 0 in the last 90 days, latest undated
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 44 pages, 0 in the last 90 days, latest undated
- news or press: 27 pages, 10 in the last 90 days, latest 2026-09-28
- Recent: 2026-09-28 news or press: At nasa ai is helping scientists unlock discoveries hidden in decades of data https://news.microsoft.com/source/features/digital-transformation/at-nasa-ai-is-helping-scientists-unlock-discoveries-hidden-in-decades-of-data/
- Recent: 2026-09-24 news or press: Rockwell automation pairs ai with decades of shop floor know how so workers can solve glitches faster https://news.microsoft.com/source/features/digital-transformation/rockwell-automation-pairs-ai-with-decades-of-shop-floor-know-how-so-workers-can-solve-glitches-faster/
- Recent: 2026-09-24 blog: Run assert eval responsible ai agent risk discovery at runtime https://commandline.microsoft.com/run-assert-eval-responsible-ai-agent-risk-discovery-at-runtime/
- Recent: 2026-09-23 blog: On the issues https://blogs.microsoft.com/on-the-issues/
- Recent: 2026-09-22 news or press: When disaster strikes ai helps responders reach people more quickly https://news.microsoft.com/source/features/ai/when-disaster-strikes-ai-helps-responders-reach-people-more-quickly/
- Recent: 2026-09-21 news or press: Microsoft datacenter academy helps launch tech careers https://news.microsoft.com/source/features/work-life/microsoft-datacenter-academy-helps-launch-tech-careers/

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.