# Microsoft Remote Help: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/microsoft-remote-help

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 39 | 0% | 1 |

## What the models said for it

- "Native Microsoft 365 / Intune shops | Seamless integration into Intune/Entra ID" (Gemini 3.5 Flash, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft Remote Help, from 1 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- cisa.gov: 1
- learn.microsoft.com: 1 (its own site)
- microsoft.com: 1 (its own site)
- teamviewer.com: 1

### Pages cited

- https://cisa.gov/sites/default/files/2023-06/guide_to_securing_remote_access_software.pdf: 1
- https://cisa.gov/sites/default/files/2025-03/Joint-Guidance-Identifying-and-Mitigating-LOTL508.pdf: 1
- https://learn.microsoft.com/en-us/windows/client-management/client-tools/quick-assist: 1
- https://microsoft.com/en-us/security/blog/2024/05/15/threat-actors-misusing-quick-assist-in-social-engineering-attacks-leading-to-ransomware: 1
- https://microsoft.com/en-us/security/blog/2026/09/02/impersonating-it-support-threat-actors-turn-remote-session-into-enterprise-wide-access: 1
- https://teamviewer.com/en/resources/trust-center/security-bulletins: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.