# Microsoft Quick Assist: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 6 judge labels across 2 categories by 5 of 14 models. Page: https://www.gane.ai/index/it/vendors/microsoft-quick-assist

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 80 | 80% | 5 |
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 0% | 51 | 100% | 1 |

## And against it

- "Currently being actively exploited by threat actor Storm-1811 in social engineering campaigns since mid-April 2024" (MiniMax M2.5, Remote support)
- "The FBI and partner agencies have specifically warned about several of these tools being misused." (GPT-6 Luna, Remote support)
- "never grant access to this tool if someone cold-calls you or sends a suspicious link" (Qwen 3.7 Flash, Remote support)
- "Tools like Microsoft Quick Assist have been used in social engineering." (Grok 4.20, RMM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 1 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft Quick Assist, from 8 of the 10 answers that named it (only the models that return a source list).

### Domains cited

- cisa.gov: 4
- capterra.com: 2
- getapp.com: 2
- microsoft.com: 2 (its own site)
- nsa.gov: 2
- rustdesk.com: 2
- softwareadvice.com: 2
- splashtop.com: 2
- support.kraken.com: 2
- zoho.com: 2

### Pages cited

- https://cisa.gov/sites/default/files/2023-06/guide_to_securing_remote_access_software.pdf: 3
- https://capterra.com/resources/best-remote-support-software-review-analysis: 2
- https://cisa.gov/news-events/cybersecurity-advisories/aa23-025a: 2
- https://cisa.gov/sites/default/files/2023-06/Guide%20to%20Securing%20Remote%20Access%20Software_clean%20Final_508c.pdf: 2
- https://nsa.gov/Press-Room/News-Highlights/Article/Article/3277084/nsa-cisa-and-ms-isac-release-guidance-for-securing-remote-monitoring-and-manage: 2
- https://softwareadvice.com/remote-support: 2
- https://acronis.com/en/tru/posts/remote-access-hardening-playbook-reducing-rmm-tool-risk-for-smbs: 1
- https://amtrustfinancial.com/blog/small-business/do-not-fall-victim-to-remote-access-scams: 1

## In its own words

What Microsoft Quick Assist's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: Mit Remotehilfe können Sie ganz einfach eine Remoteverbindung zu einem anderen PC herstellen, um Support zu leisten. (https://www.microsoft.com/de-de/windows/tips/quick-assist)
- For: Support zu leisten (https://www.microsoft.com/de-de/windows/tips/quick-assist)

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.