# Microsoft Copilot Studio: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 8 judge labels across 3 categories by 5 of 14 models. Page: https://www.gane.ai/index/it/vendors/microsoft-copilot-studio

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 4% | 7 | 0% | 2 |
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 4% | 6 | 0% | 5 |
| [Bot management](https://www.gane.ai/index/it/network/bot-management/index.md) | 0% | 59 | 0% | 1 |

## What the models said for it

- "the best choice is usually Microsoft Copilot Studio connected to SharePoint and Teams—if the company already uses Microsoft 365" (Perplexity Sonar, AI IT agents)
- "### 1. Microsoft Copilot Studio (formerly Power Virtual Agents)
- Best if: You're already in the Microsoft ecosystem" (MiniMax M2.5, Enterprise AI)
- "For most mid-sized B2B firms already on Microsoft 365, Microsoft Copilot is the practical default" (Muse Glimmer 30B, Enterprise AI)
- "Best "Zero Additional Cost" Option: Microsoft Copilot Studio + SharePoint" (Gemini 3.5 Flash, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 1 | 0 | 0 | 0 | 1 |
| Perplexity Sonar | 1 | 1 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 1 | 1 | 0 | 3 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft Copilot Studio, from 49 of the 51 answers that named it (only the models that return a source list).

### Domains cited

- gane.ai/index: 22
- eesel.ai: 14
- g2.com: 14
- resources.rework.com: 14
- jitbit.com: 13
- moveworks.com: 12
- workativ.com: 11
- clearfeed.ai: 8
- zendesk.com: 8
- console.com: 6

### Pages cited

- https://www.gane.ai/index/it/operations/ai-it-support-agents/enterprise: 14
- https://jitbit.com/news/best-ai-helpdesk-solutions-2026: 13
- https://resources.rework.com/tools/ai-agents/best-ai-agents-for-it-support-2026: 10
- https://workativ.com/it/blog/12-best-it-helpdesk-ai-agents-in-2026-compared: 10
- https://moveworks.com/us/en/resources/blog/agent-based-ai-for-enterprise-support-comparison: 8
- https://clearfeed.ai/blogs/best-ai-agents-guide: 7
- https://g2.com/categories/bot-platforms/small-business: 7
- https://zendesk.com/service/ai/best-employee-service-ai-agent: 7

## In its own words

What Microsoft Copilot Studio's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Създаване или персонализиране на собствен агент с ИИ (https://www.microsoft.com/bg-bg/microsoft-copilot/organizations)
- For: организации (https://www.microsoft.com/bg-bg/microsoft-copilot/organizations)
- Free plan or trial: Free forever (https://clarity.microsoft.com/copilot)
- Customers named: Imagely, Robusta, ICG, Dow, Clifford Chance, Campari Group

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.