# Microsoft Copilot for Microsoft 365: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/microsoft-copilot-for-microsoft-365

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 73 | 0% | 1 |

## What the models said for it

- "Microsoft shops → Copilot... Limitations: Weaker cross-system reach outside Microsoft stack." (Grok 4.20, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft Copilot for Microsoft 365, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- devrev.ai: 2
- moveworks.com: 2
- ai.g2.com: 1
- channelinsider.com: 1
- console.com: 1
- foundersworkshop.com: 1
- resources.rework.com: 1
- sanalabs.com: 1
- servicenow.com: 1
- sim.ai: 1

### Pages cited

- https://devrev.ai/blog/ai-agents-for-customer-support.md: 2
- https://moveworks.com/us/en/resources/blog/agent-based-ai-for-enterprise-support-comparison: 2
- https://ai.g2.com/evaluations/categories/it-support: 1
- https://channelinsider.com/ai/shield-ai-helpdesk-benchmarks-it-support: 1
- https://console.com/blog/ten-best-ai-agents-for-it-in-2026: 1
- https://foundersworkshop.com/feeds/blog/enterprise-conversational-ai: 1
- https://moveworks.com/: 1
- https://moveworks.com/us/en/faq: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.