# Microsoft 365: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 33 judge labels across 14 categories by 12 of 14 models. Page: https://www.gane.ai/index/it/vendors/microsoft-365

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Microsoft 365 management](https://www.gane.ai/index/it/operations/microsoft-365-management/index.md) | 7% | 5 | 0% | 8 |
| [AI security platforms](https://www.gane.ai/index/it/security/ai-security-platforms/index.md) | 6% | 4 | 0% | 4 |
| [Email security](https://www.gane.ai/index/it/security/email-security/index.md) | 4% | 8 | 17% | 6 |
| [Multi-factor authentication](https://www.gane.ai/index/it/identity/multi-factor-authentication/index.md) | 2% | 8 | 0% | 1 |
| [Digital risk protection](https://www.gane.ai/index/it/security/digital-risk-protection/index.md) | 0% | 26 | 0% | 4 |
| [Communications archiving and compliance](https://www.gane.ai/index/it/security/communications-archiving-and-compliance/index.md) | 0% | 89 | 50% | 2 |
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 71 | 0% | 1 |
| [Business continuity management](https://www.gane.ai/index/it/security/business-continuity-management/index.md) | 0% | 78 | 0% | 1 |
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 0% | 109 | 0% | 1 |
| [Identity governance](https://www.gane.ai/index/it/identity/identity-governance/index.md) | 0% | 67 | 0% | 1 |
| [Identity threat detection and response](https://www.gane.ai/index/it/identity/identity-threat-detection-and-response/index.md) | 0% | 67 | 0% | 1 |
| [Patch management](https://www.gane.ai/index/it/operations/patch-management/index.md) | 0% | 39 | 0% | 1 |
| [SaaS security posture management](https://www.gane.ai/index/it/security/saas-security-posture-management/index.md) | 0% | 38 | 0% | 1 |
| [SASE platforms](https://www.gane.ai/index/it/network/sase-platforms/index.md) | 0% | 34 | 0% | 1 |

## What the models said for it

- "Microsoft Defender for Business or Microsoft 365 Business Premium offer the best balance of AI-powered protection, affordability, and ease of use" (MiniMax M2.5, AI security)
- "Practical starter stack for limited budget: Microsoft 365 Business Premium / Defender for Business for endpoint, identity and email protection." (Muse Glimmer 30B, AI security)
- "CrowdStrike Falcon Go and Microsoft 365 Business Premium are the top choices for companies with limited budgets" (Mistral Small, AI security)
- "The Best "All-In-One" Value: Microsoft 365 Business Premium ... this is arguably the best financial move." (Qwen 3.7 Flash, Email security)

## And against it

- "Many organizations rely on email platforms such as Microsoft 365 and Google Workspace that offer basic retention features, but they often lack advanced compliance workflows" (Claude Haiku 4.5, Comms archiving)
- "native Microsoft 365 email security leaves critical security gaps that cybercriminals will readily exploit" (Claude Haiku 4.5, Email security)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 2 | 2 |
| GPT-5.4 mini | 1 | 0 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 1 | 2 | 0 | 0 | 3 |
| Perplexity Sonar | 2 | 0 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 2 | 1 | 0 | 3 |
| Mistral Small | 2 | 0 | 0 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 2 | 1 | 0 | 3 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 1 | 2 | 1 | 0 | 4 |
| Kimi K2 | 0 | 1 | 1 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 3 | 1 | 0 | 4 |
| MiniMax M2.5 | 2 | 2 | 0 | 0 | 4 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 1 | 0 | 2 | 0 | 3 |

## Sources returned with these answers

The sites and pages cited by the answers that named Microsoft 365, from 123 of the 137 answers that named it (only the models that return a source list).

### Domains cited

- microsoft.com: 76 (its own site)
- g2.com: 41
- sourceforge.net: 25
- learn.microsoft.com: 24 (its own site)
- gane.ai/index: 23
- softwareadvice.com: 23
- capterra.com: 16
- expertinsights.com: 15
- slashdot.org: 15
- cisa.gov: 13

### Pages cited

- https://microsoft.com/en-us/security/small-medium-business: 41
- https://microsoft.com/en/security/small-medium-business/microsoft-purview-suite-business-premium: 18
- https://microsoft.com/en-us/microsoft-365/microsoft-365-business: 13
- https://microsoft.com/en-us/microsoft-365/business/microsoft-365-plans-and-pricing: 11
- https://microsoft.com/en-us/security/small-medium-business/microsoft-defender-suite-business-premium: 9
- https://softwareadvice.com/email-security/small-business: 8
- https://microsoft.com/en-us/microsoft-365/business: 7
- https://microsoft.com/en-us/microsoft-365/business/microsoft-365-plan-chooser: 7

## In its own words

What Microsoft 365's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Word е по-добър с Microsoft 365 (https://www.microsoft.com/bg-bg/microsoft-365/word)
- For: За индивиди За бизнеса (https://www.microsoft.com/bg-bg/microsoft-365/word)
- Price stated: Безплатно; 99,99 € /година; 124,99 € /година; 9,99 € /месец; 12,49 € /месец; 20,99 € /месец; €6.07 потребител/месец, годишно плащане; €20.36 потребител/месец, годишно плащане; €27.73 потребител/месец, годишно плащане; €4.67 потребител/месец, годишно плащане; €17.58 потребител/месец, годишно плащане; €24.94 потребител/месец, годишно плащане; €11.00 потребител/месец, годишно плащане (https://www.microsoft.com/bg-bg/microsoft-365/word)
- Starting price: 6.07 (https://www.microsoft.com/bg-bg/microsoft-365/word)
- Free plan or trial: Регистрирайте се безплатно; Изпробвайте безплатно; Изпробвайте безплатно за 1 месец (https://www.microsoft.com/bg-bg/microsoft-365/word)

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.