# Matrix42: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 3 categories by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/matrix42

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [IT asset management](https://www.gane.ai/index/it/operations/it-asset-management/index.md) | 0% | 30 | 0% | 3 |
| [IT service management](https://www.gane.ai/index/it/operations/it-service-management/index.md) | 0% | 40 | 0% | 1 |
| [SaaS management platforms](https://www.gane.ai/index/it/operations/saas-management-platforms/index.md) | 0% | 54 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 4 | 0 | 4 |

## Sources returned with these answers

The sites and pages cited by the answers that named Matrix42, from 10 of the 12 answers that named it (only the models that return a source list).

### Domains cited

- gartner.com: 6
- servicenow.com: 5
- softwareadvice.com: 4
- capterra.com: 3
- g2.com: 3
- peerspot.com: 3
- research.isg-one.com: 3
- aimultiple.com: 2
- appvizer.com: 2
- automationanywhere.com: 2

### Pages cited

- https://gartner.com/en/documents/8168829: 4
- https://research.isg-one.com/buyers-guide/information-technology/it-management-and-operations/it-asset-management-platforms/2026: 3
- https://softwareadvice.com/help-desk/it-asset-management-comparison: 3
- https://aimultiple.com/itam-pricing: 2
- https://appvizer.com/magazine/it/itsm/it-asset-management-software: 2
- https://automationanywhere.com/company/blog/best-itsm-tools-software-comparison: 2
- https://designrush.com/agency/it-services/trends/it-asset-management-software: 2
- https://g2.com/categories/saas-management-platforms: 2

## In its own words

What Matrix42's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: The European Choice in Intelligent Service Management; modern, AI-powered service management software - delivered your way and customizable to your needs. (https://matrix42.com/)
- For: organizations across Europe (https://matrix42.com/)
- Price stated: 0 EUR (https://matrix42.com/)
- Free plan or trial: Yes, you can try each of our products free for 30 days. (https://www.matrix42.com/en/pricing)
- Hosting: Europe
- Customers named: Infineon AG, University of Vienna, FAYAT, Sprinkenhof

## What it publishes

Every page matrix42.com exposes, read 2026-09-29: 4836 addresses. By kind, pages and the last 90 days:

- blog: 215 pages, 28 in the last 90 days, latest 2026-09-21
- case study: 67 pages, 6 in the last 90 days, latest 2026-08-25
- webinar or virtual event: 59 pages, 11 in the last 90 days, latest 2026-09-23
- conference or event: 24 pages, 0 in the last 90 days, latest 2026-04-28
- report or ebook: 4 pages, 0 in the last 90 days, latest 2026-04-27
- comparison: 7 pages, 0 in the last 90 days, latest undated
- template or tool: 10 pages, 0 in the last 90 days, latest 2026-05-27
- glossary or explainer: 1 pages, 0 in the last 90 days, latest 2018-04-06
- podcast or video: 4 pages, 0 in the last 90 days, latest 2021-07-01
- news or press: 16 pages, 3 in the last 90 days, latest 2026-08-06
- Recent: 2026-09-23 webinar or virtual event: Matrix42 intelligent asset management taysi nakyvyys ja hallinta ohjelmistoymparistoosi https://www.matrix42.com/fi/live-webinars/matrix42-intelligent-asset-management-taysi-nakyvyys-ja-hallinta-ohjelmistoymparistoosi
- Recent: 2026-09-22 webinar or virtual event: Matrix42 intelligence https://www.matrix42.com/en/on-demand-webinars/matrix42-intelligence
- Recent: 2026-09-22 webinar or virtual event: Matrix42 knowledge discovery https://www.matrix42.com/en/on-demand-webinars/matrix42-knowledge-discovery
- Recent: 2026-09-22 webinar or virtual event: Intelligent service management beyond it https://www.matrix42.com/en/on-demand-webinars/intelligent-service-management-beyond-it
- Recent: 2026-09-22 webinar or virtual event: One platform every department https://www.matrix42.com/en/on-demand-webinars/one-platform-every-department
- Recent: 2026-09-22 webinar or virtual event: Ai agents from manual operations to autonomous it pro https://www.matrix42.com/en/on-demand-webinars/ai-agents-from-manual-operations-to-autonomous-it-pro

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.