# LogMeIn: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 15 judge labels across 3 categories by 9 of 14 models. Page: https://www.gane.ai/index/it/vendors/logmein

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 79 | 54% | 13 |
| [Network monitoring and management](https://www.gane.ai/index/it/network/network-monitoring-and-management/index.md) | 0% | 104 | 100% | 1 |
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 0% | 59 | 100% | 1 |

## What the models said for it

- "Prefer reputable, enterprise-grade options for legitimate needs: Splashtop, LogMeIn" (Grok 4.20, Remote support)

## And against it

- "Legacy remote access vendors (like LogMeIn) are notorious for aggressive, unpredictable price hikes on legacy tiers" (Gemini 3.5 Flash, RMM)
- "Similar risks—phishing lures install them, then attackers use built-in features for remote control." (Grok 4.20, Network monitoring)
- "tools that are considered risky or have been targeted by attackers include: ... LogMeIn" (Llama 4 Maverick, Remote support)
- "Commonly used in business email compromise and tech support scams." (Kimi K2, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 2 | 3 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 1 | 0 | 1 | 2 | 4 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 1 | 2 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named LogMeIn, from 30 of the 39 answers that named it (only the models that return a source list).

### Domains cited

- cisa.gov: 15
- softwareadvice.com: 10
- splashtop.com: 10
- amtrustfinancial.com: 7
- capterra.com: 7
- g2.com: 7
- screenmeet.com: 7
- teamviewer.com: 7
- zoho.com: 7
- computerworld.com: 5

### Pages cited

- https://cisa.gov/sites/default/files/2023-06/Guide%20to%20Securing%20Remote%20Access%20Software_clean%20Final_508c.pdf: 10
- https://softwareadvice.com/remote-support: 8
- https://amtrustfinancial.com/blog/small-business/do-not-fall-victim-to-remote-access-scams: 7
- https://cisa.gov/sites/default/files/2023-06/guide_to_securing_remote_access_software.pdf: 7
- https://capterra.com/resources/best-remote-support-software-review-analysis: 5
- https://cisa.gov/news-events/cybersecurity-advisories/aa23-025a: 5
- https://computerworld.com/article/1619135/remote-it-support-software-enterprise-buyers-guide.html: 5
- https://capterra.com/remote-support-software: 4

## In its own words

What LogMeIn's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Reduce complexity, enhance productivity, and stay ahead of today's security demands with our AI-driven remote support and remote access software. (https://logmein.com/)
- For: IT leaders and MSPs (https://logmein.com/)
- Price stated: Remote Device Support: 109 per month, billed annually; Rescue Enterprise: 0 (https://www.logmein.com/pricing/rescue)
- Starting price: 0 (https://www.logmein.com/pricing/rescue)
- Free plan or trial: Start for Free (https://logmein.com/)
- Integrations claimed: 6 (https://logmein.com/)
- Customers named: Lenovo, Solid State Tech Services, Cummins Inc, L&S Marketing, Wipro Limited, The Little Gym of Westborough, Alpha CC

## What it publishes

Every page logmein.com exposes, read 2026-09-29: 2573 addresses. By kind, pages and the last 90 days:

- blog: 560 pages, 0 in the last 90 days, latest undated
- case study: 51 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 60 pages, 0 in the last 90 days, latest undated
- conference or event: 5 pages, 0 in the last 90 days, latest undated
- report or ebook: 2 pages, 0 in the last 90 days, latest undated
- comparison: 28 pages, 0 in the last 90 days, latest undated
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 61 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.