# LogMeIn Resolve: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 5 categories by 4 of 14 models. Page: https://www.gane.ai/index/it/vendors/logmein-resolve

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 2% | 7 | 0% | 1 |
| [Extended detection and response](https://www.gane.ai/index/it/security/extended-detection-and-response/index.md) | 0% | 54 | 0% | 1 |
| [Patch management](https://www.gane.ai/index/it/operations/patch-management/index.md) | 0% | 59 | 0% | 1 |
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 36 | 0% | 1 |
| [Unified endpoint management](https://www.gane.ai/index/it/operations/unified-endpoint-management/index.md) | 0% | 57 | 100% | 1 |

## What the models said for it

- "LogMeIn Resolve is best for mid-market enterprises and MSPs seeking comprehensive functionality with strict security requirements" (Claude Haiku 4.5, RMM)
- "LogMeIn Resolve is ideal if you want access + ticketing + RMM in one place." (GLM 4.7 FlashX, Remote support)

## And against it

- "Reviews consistently cite "Poor Apple device support" and connectivity problems" (GLM 4.7 FlashX, UEM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named LogMeIn Resolve, from 20 of the 20 answers that named it (only the models that return a source list).

### Domains cited

- logmein.com: 15 (its own site)
- g2.com: 7
- capterra.com: 6
- softwareadvice.com: 6
- expertinsights.com: 5
- ninjaone.com: 5
- softwaretestinghelp.com: 5
- cyberpress.org: 4
- gane.ai/index: 4
- microsoft.com: 4

### Pages cited

- https://logmein.com/features/resolve/bdr-software/xdr: 8
- https://cyberpress.org/xdr-platforms-by-business-size: 4
- https://softwareadvice.co.uk/directory/4754/xdr-software/software: 4
- https://softwaretestinghelp.com/xdr-security-solutions: 4
- https://expertinsights.com/endpoint-security/the-top-xdr-solutions: 3
- https://microsoft.com/en-us/security/business/endpoint-security/microsoft-defender-business: 3
- https://ninjaone.com/blog/best-patch-management-software: 3
- https://advatek.com/patch-management-best-practices-for-smbs: 2

## In its own words

What LogMeIn Resolve's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: Security-first UEM powered by practical AI, providing MSPs and IT departments with flexibility to scale as your business grows. (https://logmein.com/)
- For: MSPs and IT departments (https://logmein.com/)
- Free plan or trial: Start for Free (https://logmein.com/)
- Customers named: Lenovo, Solid State Tech Services, Cummins Inc, L&S Marketing, Wipro Limited, Alpha CC, ASHL, BPP

## What it publishes

Every page logmein.com exposes, read 2026-09-29: 2573 addresses. By kind, pages and the last 90 days:

- blog: 560 pages, 0 in the last 90 days, latest undated
- case study: 51 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 60 pages, 0 in the last 90 days, latest undated
- conference or event: 5 pages, 0 in the last 90 days, latest undated
- report or ebook: 2 pages, 0 in the last 90 days, latest undated
- comparison: 28 pages, 0 in the last 90 days, latest undated
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 61 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.