# LogMeIn Rescue: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 11 judge labels across 2 categories by 7 of 14 models. Page: https://www.gane.ai/index/it/vendors/logmein-rescue

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 15 | 10% | 10 |
| [Remote monitoring and management](https://www.gane.ai/index/it/operations/remote-monitoring-and-management/index.md) | 0% | 60 | 100% | 1 |

## What the models said for it

- "Consider BeyondTrust or LogMeIn Rescue for more specialized helpdesk/security-centric use cases" (GPT-5.4 mini, Remote support)
- "LogMeIn Rescue is built heavily around technician-led sessions and mobile support." (GPT-5.4 mini, Remote support)
- "Choose LogMeIn Rescue for large customer-service or technical-support operations." (Perplexity Sonar, Remote support)
- "Strong diagnostics, enterprise security features | More expensive" (DeepSeek V4 Flash, Remote support)

## And against it

- "The Culprits: TeamViewer (Home version), AnyDesk, LogMeIn Rescue, and Zoho Assist." (Qwen 3.7 Flash, RMM)
- "Avoid high-cost solutions like TeamViewer, LogMeIn Rescue, or GoToAssist" (DeepSeek V4 Flash, Remote support)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 2 | 1 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 1 | 0 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named LogMeIn Rescue, from 36 of the 38 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 19
- softwareadvice.com: 19
- splashtop.com: 18
- computerworld.com: 16
- logmein.com: 16 (its own site)
- g2.com: 14
- teamviewer.com: 13
- screenmeet.com: 12
- beyondtrust.com: 11
- ninjaone.com: 11

### Pages cited

- https://softwareadvice.com/remote-support: 19
- https://computerworld.com/article/1619135/remote-it-support-software-enterprise-buyers-guide.html: 16
- https://capterra.com/resources/best-remote-support-software-review-analysis: 14
- https://g2.com/software/remote-support: 11
- https://ninjaone.com/blog/best-enterprise-remote-access-solutions: 10
- https://capterra.com/remote-support-software: 9
- https://screenmeet.com/blog/the-best-remote-help-desk-software-for-enterprise-it: 9
- https://logmein.com/features/rescue/enterprise-security: 5

## In its own words

What LogMeIn Rescue's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: High-performance remote support software with advanced security and AI-driven capabilities built for enterprise IT support. (https://logmein.com/)
- For: enterprise IT support (https://logmein.com/)
- Price stated: Select a plan or start for free - no credit card required. Remote Device Support: 109 per month, billed annually. Rescue Enterprise: Contact Us. (https://www.logmein.com/pricing/rescue)
- Starting price: 109 (https://www.logmein.com/pricing/rescue)
- Free plan or trial: free 14-day trial (https://www.logmein.com/pricing/rescue)
- Customers named: Lenovo, Arise, Asurion, BT, Cognizant, Cummins Inc., Evalueserve, Fordham

## What it publishes

Every page logmein.com exposes, read 2026-09-29: 2573 addresses. By kind, pages and the last 90 days:

- blog: 560 pages, 0 in the last 90 days, latest undated
- case study: 51 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 60 pages, 0 in the last 90 days, latest undated
- conference or event: 5 pages, 0 in the last 90 days, latest undated
- report or ebook: 2 pages, 0 in the last 90 days, latest undated
- comparison: 28 pages, 0 in the last 90 days, latest undated
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 61 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.