# Kore.ai: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 2 categories by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/kore-ai

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 39 | 0% | 2 |
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 0% | 71 | 0% | 1 |

## What the models said for it

- "particularly strong in regulated industries requiring strict governance and multi-lingual support" (Qwen 3.7 Flash, AI IT agents)
- "Best for Internal IT Service Desks (Employee Experience): Kore.ai" (Qwen 3.7 Flash, AI IT agents)
- "Recently ranked as the top AI product for mid-market companies by G2" (MiniMax M2.5, Enterprise AI)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 0 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Kore.ai, from 9 of the 10 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 3
- gane.ai/index: 3
- ajelix.com: 2
- aws.amazon.com: 2
- kore.ai: 2 (its own site)
- moveworks.com: 2
- wonderchat.io: 2
- ai.g2.com: 1
- aicompliancevendors.com: 1
- aicost.ai: 1

### Pages cited

- https://ajelix.com/ai/enterprise-chatbots: 2
- https://ai.g2.com/evaluations/categories/it-support: 1
- https://aicompliancevendors.com/blog/ai-governance-platform-pricing-2026: 1
- https://aicompliancevendors.com/pricing/ai-governance: 1
- https://aicost.ai/: 1
- https://applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/services/830667011784880: 1
- https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/718805/528522959702861-pricing-document-2024-05-01-0713.pdf: 1
- https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/92284/256130312167627-pricing-document-2024-05-03-1624.pdf: 1

## In its own words

What Kore.ai's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Kore.ai is a leader in enterprise AI, helping businesses accelerate outcomes across customer service and employee productivity with agentic AI. (https://kore.ai/)
- For: businesses (https://kore.ai/)
- Free plan or trial: Get access (https://trust.kore.ai)
- Certifications: SOC 2 Type II, PCI DSS, ISO 27001, GDPR, CCPA, EU AI Act, DESC CSP Security Standard

## What it publishes

Every page kore.ai exposes, read 2026-09-29: 4192 addresses. By kind, pages and the last 90 days:

- blog: 820 pages, 0 in the last 90 days, latest 2025-10-27
- case study: 43 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 48 pages, 0 in the last 90 days, latest 2026-06-04
- conference or event: 8 pages, 1 in the last 90 days, latest 2026-07-07
- report or ebook: 40 pages, 0 in the last 90 days, latest undated
- comparison: 32 pages, 0 in the last 90 days, latest 2026-04-29
- template or tool: 4 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 47 pages, 0 in the last 90 days, latest undated
- podcast or video: 80 pages, 1 in the last 90 days, latest 2026-07-07
- news or press: 102 pages, 18 in the last 90 days, latest 2026-08-19
- Recent: 2026-08-19 news or press: Kore ai named a leader by gartner forrester and everest group across five major enterprise ai evaluations https://www.kore.ai/news/kore-ai-named-a-leader-by-gartner-forrester-and-everest-group-across-five-major-enterprise-ai-evaluations
- Recent: 2026-08-14 news or press: Kore.ai establishes Bay Area strategic headquarters to lead the next wave of enterprise AI https://www.kore.ai/news/kore-ai-establishes-bay-area-strategic-headquarters-to-lead-the-next-wave-of-enterprise-ai
- Recent: 2026-08-14 news or press: Kore ai launches agent management platform https://www.kore.ai/news/kore-ai-launches-agent-management-platform
- Recent: 2026-08-14 news or press: Kore ai launches artemis the new generation of the kore ai agent platform for building governing and optimizing enterpri https://www.kore.ai/news/kore-ai-launches-artemis-the-new-generation-of-the-kore-ai-agent-platform-for-building-governing-and-optimizing-enterprise-ai
- Recent: 2026-08-14 news or press: Kore ai makes its third wave play multi agent orchestration for cx https://www.kore.ai/news/kore-ai-makes-its-third-wave-play-multi-agent-orchestration-for-cx
- Recent: 2026-08-14 news or press: Kore ai names uma sandilya chief commercial officer https://www.kore.ai/news/kore-ai-names-uma-sandilya-chief-commercial-officer

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.