# JumpCloud: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 119 judge labels across 12 categories by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/jumpcloud

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Non-human identity management](https://www.gane.ai/index/it/identity/non-human-identity-management/index.md) | 22% | 1 | 4% | 24 |
| [Workforce identity and SSO](https://www.gane.ai/index/it/identity/workforce-identity-and-sso/index.md) | 19% | 3 | 4% | 49 |
| [Unified endpoint management](https://www.gane.ai/index/it/operations/unified-endpoint-management/index.md) | 0% | 8 | 0% | 21 |
| [Privileged access management](https://www.gane.ai/index/it/identity/privileged-access-management/index.md) | 0% | 22 | 14% | 7 |
| [Identity governance](https://www.gane.ai/index/it/identity/identity-governance/index.md) | 0% | 20 | 0% | 5 |
| [Patch management](https://www.gane.ai/index/it/operations/patch-management/index.md) | 0% | 18 | 0% | 3 |
| [Intelligent document processing](https://www.gane.ai/index/it/it-data/intelligent-document-processing/index.md) | 0% | 29 | 0% | 2 |
| [Network access control](https://www.gane.ai/index/it/network/network-access-control/index.md) | 0% | 30 | 0% | 2 |
| [Remote support and remote access](https://www.gane.ai/index/it/operations/remote-support-and-remote-access/index.md) | 0% | 24 | 0% | 2 |
| [SaaS management platforms](https://www.gane.ai/index/it/operations/saas-management-platforms/index.md) | 0% | 28 | 0% | 2 |
| [Digital employee experience](https://www.gane.ai/index/it/operations/digital-employee-experience/index.md) | 0% | 74 | 0% | 1 |
| [Identity threat detection and response](https://www.gane.ai/index/it/identity/identity-threat-detection-and-response/index.md) | 0% | 65 | 0% | 1 |

## What the models said for it

- "consider those with higher acceptance rates and fewer criticisms, such as JumpCloud, Aembit, Infisical, and GitGuardian NHI Governance" (Mistral Small, NHI management)
- "JumpCloud is the clear leader, recommended by 48% of AI models for small businesses due to its affordability and robust features" (Mistral Small, Workforce identity)
- "JumpCloud and GitGuardian are often highlighted as strong, cost-effective options for non-human identity (NHI) management." (Mistral Small, NHI management)
- "The Best All-Rounder for Small Teams: JumpCloud ... frequently cited as a clear leader for small businesses and startups" (Qwen 3.7 Flash, Workforce identity)

## And against it

- "JumpCloud for large, highly complex enterprises if you need deep governance... its main strength is combining directory, SSO, and device management for small and midsize organizations." (Perplexity Sonar, Workforce identity)
- "without session recording, JIT access, or threat detection, so it may be inadequate for high-risk administrator and vendor sessions" (Perplexity Sonar, PAM)
- "General IAM or Cloud-Native Tools Repurposed for NHI (e.g., Okta, Microsoft Entra ID, SailPoint, JumpCloud)" (Grok 4.20, NHI management)
- "JumpCloud — ask what changed after its 2023 incident." (GPT-6 Luna, Workforce identity)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 2 | 5 | 2 | 0 | 9 |
| GPT-5.4 mini | 1 | 3 | 0 | 0 | 4 |
| Gemini 3.5 Flash | 1 | 11 | 1 | 0 | 13 |
| Perplexity Sonar | 1 | 8 | 0 | 2 | 11 |
| Grok 4.20 | 0 | 8 | 3 | 1 | 12 |
| Mistral Small | 4 | 1 | 3 | 0 | 8 |
| DeepSeek V4 Flash | 3 | 7 | 2 | 0 | 12 |
| Llama 4 Maverick | 0 | 2 | 4 | 0 | 6 |
| Qwen 3.7 Flash | 1 | 1 | 0 | 0 | 2 |
| Kimi K2 | 3 | 2 | 2 | 0 | 7 |
| GLM 4.7 FlashX | 1 | 4 | 1 | 0 | 6 |
| MiniMax M2.5 | 3 | 9 | 3 | 0 | 15 |
| GPT-6 Luna | 0 | 3 | 0 | 1 | 4 |
| Muse Glimmer 30B | 3 | 3 | 4 | 0 | 10 |

## Sources returned with these answers

The sites and pages cited by the answers that named JumpCloud, from 365 of the 407 answers that named it (only the models that return a source list).

### Domains cited

- startwithidentity.com: 146
- g2.com: 118
- gane.ai/index: 113
- softwareadvice.com: 103
- spotsaas.com: 101
- expertinsights.com: 94
- capterra.com: 90
- corma.io: 84
- jumpcloud.com: 80 (its own site)
- securityboulevard.com: 69

### Pages cited

- https://startwithidentity.com/rankings: 81
- https://corma.io/blog/top-10-iam-solutions-for-smbs-and-mid-size-companies-2026: 73
- https://expertinsights.com/identity-and-access-management/top-nhi-management-solutions: 41
- https://startupstash.com/top-non-human-identity-management-platforms: 35
- https://geekflare.com/guides/best-uem-software: 34
- https://www.gane.ai/index/it/identity/non-human-identity-management/smb: 33
- https://jumpcloud.com/pricing: 33
- https://oneidentity.com/learn/top-non-human-identity-and-agentic-ai-security-tools.aspx: 29

## In its own words

What JumpCloud's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Unified Platform for Identity, Access, & Devices (https://jumpcloud.com/)
- For: startup to enterprise (https://jumpcloud.com/pricing)
- Price stated: Varies (https://jumpcloud.com/)
- Starting price: 9 (https://jumpcloud.com/pricing)
- Free plan or trial: Free Trial (https://jumpcloud.com/)
- Customers named: MiQ Digital, AkitaBox, HAAS Alert

## What it publishes

Every page jumpcloud.com exposes, read 2026-09-29: 5593 addresses. By kind, pages and the last 90 days:

- blog: 1890 pages, 53 in the last 90 days, latest 2026-09-28
- case study: 34 pages, 0 in the last 90 days, latest 2026-04-17
- webinar or virtual event: 21 pages, 1 in the last 90 days, latest 2026-09-08
- conference or event: 25 pages, 2 in the last 90 days, latest 2026-09-28
- report or ebook: 8 pages, 0 in the last 90 days, latest 2025-12-16
- comparison: 184 pages, 5 in the last 90 days, latest 2026-09-09
- template or tool: 8 pages, 0 in the last 90 days, latest 2025-12-01
- glossary or explainer: 1068 pages, 1 in the last 90 days, latest 2026-09-28
- podcast or video: 24 pages, 0 in the last 90 days, latest 2024-11-26
- news or press: 243 pages, 8 in the last 90 days, latest 2026-09-21
- Recent: 2026-09-28 conference or event: Governing ai agents with jumpcloud for commercial businesses in anz https://jumpcloud.com/events/governing-ai-agents-with-jumpcloud-for-commercial-businesses-in-anz
- Recent: 2026-09-28 glossary or explainer: What is a zombie agent and how many do you already have https://jumpcloud.com/blog/what-is-a-zombie-agent-and-how-many-do-you-already-have
- Recent: 2026-09-28 blog: Service accounts the hidden ai security risk in your organization https://jumpcloud.com/blog/service-accounts-the-hidden-ai-security-risk-in-your-organization
- Recent: 2026-09-25 blog: What your clients actually need from an ai governance service https://jumpcloud.com/blog/what-your-clients-actually-need-from-an-ai-governance-service
- Recent: 2026-09-25 blog: Travelier unifies identity and device management across 7 brands with jumpcloud https://jumpcloud.com/resources/travelier-unifies-identity-and-device-management-across-7-brands-with-jumpcloud
- Recent: 2026-09-21 news or press: Jumpcloud channel manager selected for crns 100 people you dont know but should list https://jumpcloud.com/press/jumpcloud-channel-manager-selected-for-crns-100-people-you-dont-know-but-should-list

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.