# Jumio: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 43 judge labels across 2 categories by 14 of 14 models. Page: https://www.gane.ai/index/it/vendors/jumio

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Identity verification](https://www.gane.ai/index/it/identity/identity-verification/index.md) | 0% | 18 | 29% | 42 |
| [Customer identity and access management](https://www.gane.ai/index/it/identity/customer-identity-and-access-management/index.md) | 0% | 50 | 0% | 1 |

## What the models said for it

- "Strong for enterprises/banks (e.g., HSBC, UBS); good global coverage (200+ countries), deepfake detection, and compliance." (Grok 4.20, Identity verification)
- "For most businesses → Start with Sumsub or Jumio due to balance of features, accuracy, and support." (Grok 4.20, Identity verification)
- "Choose Jumio if you want a single, mature stack for onboarding + ongoing identity assurance." (GPT-5.4 mini, Identity verification)
- "Choose Jumio if you need global document coverage for diverse international markets and have the resources for a complex integration." (Qwen 3.7 Flash, Identity verification)

## And against it

- "Jumio (Trustpilot: ~1.3/5) - Users frequently report that valid, original government documents are repeatedly rejected" (DeepSeek V4 Flash, Identity verification)
- "Multiple negative reviews report frequent document rejections even with valid, clear government IDs" (MiniMax M2.5, Identity verification)
- "What to Avoid - Jumio and legacy Onfido ... tend to require enterprise contracts" (Kimi K2, Identity verification)
- "Some of the services that are mentioned as being potentially problematic include Jumio, Onfido, and Socure. These services are described as having high negative rates and being potentially expensive." (Llama 4 Maverick, Identity verification)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 1 | 1 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 1 | 1 | 3 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.20 | 2 | 0 | 1 | 3 | 6 |
| Mistral Small | 0 | 0 | 3 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 2 | 1 | 2 | 5 |
| Llama 4 Maverick | 0 | 0 | 2 | 1 | 3 |
| Qwen 3.7 Flash | 0 | 1 | 2 | 0 | 3 |
| Kimi K2 | 0 | 1 | 2 | 2 | 5 |
| GLM 4.7 FlashX | 0 | 1 | 2 | 0 | 3 |
| MiniMax M2.5 | 0 | 1 | 1 | 1 | 3 |
| GPT-6 Luna | 0 | 1 | 0 | 0 | 1 |
| Muse Glimmer 30B | 0 | 1 | 0 | 2 | 3 |

## Sources returned with these answers

The sites and pages cited by the answers that named Jumio, from 115 of the 123 answers that named it (only the models that return a source list).

### Domains cited

- bureau.id: 46
- veriff.com: 42
- g2.com: 32
- stackgo.io: 30
- gbg.com: 28
- shuftipro.com: 28
- 1kosmos.com: 24
- beverified.org: 23
- didit.me: 21
- veridas.com: 21

### Pages cited

- https://stackgo.io/resources/identity-verification-service-providers: 30
- https://bureau.id/resources/blog/identity-verification-solutions: 29
- https://shuftipro.com/blog/best-identity-verification-software-providers: 27
- https://beverified.org/providers/identity-verification: 22
- https://veridas.com/en/identity-verification-companies: 21
- https://1kosmos.com/resources/blog/best-identity-verification-software-providers: 20
- https://research.oz.spotlightar.com/reports/magic-quadrant-identity-verification-2024/leaders: 20
- https://veriff.com/pricing: 20

## In its own words

What Jumio's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: Leading AI-Powered Identity Verification Platform (https://jumio.com/)
- For: businesses worldwide (https://jumio.com/)
- Certifications: SOC 2, ISO 27001, PCI DSS
- Hosting: Global
- Customers named: Stanleybet, Personal Pay, Alaska Airlines, Amazon Web Services (AWS), Azurian, Microsoft, Oracle, Sift Connect

## What it publishes

Every page jumio.com exposes, read 2026-10-05: 842 addresses. By kind, pages and the last 90 days:

- blog: 303 pages, 6 in the last 90 days, latest 2026-09-14
- case study: 36 pages, 1 in the last 90 days, latest 2026-07-13
- webinar or virtual event: 64 pages, 2 in the last 90 days, latest 2026-08-27
- conference or event: 1 pages, 0 in the last 90 days, latest undated
- report or ebook: 4 pages, 0 in the last 90 days, latest 2024-02-06
- comparison: 4 pages, 0 in the last 90 days, latest undated
- template or tool: 3 pages, 0 in the last 90 days, latest 2025-11-05
- glossary or explainer: 10 pages, 0 in the last 90 days, latest 2025-10-28
- podcast or video: 4 pages, 1 in the last 90 days, latest 2026-08-03
- news or press: 163 pages, 0 in the last 90 days, latest 2020-07-28
- Recent: 2026-09-14 blog: Why Identity Security Requires Continuous Resilience and Why Our Investment Here Matters https://www.jumio.com/identity-security-requires-continuous-resilience
- Recent: 2026-08-27 webinar or virtual event: World cup findings webinar https://www.jumio.com/resources/world-cup-findings-webinar
- Recent: 2026-08-21 blog: How To Prevent Identity Theft and Agentic AI Fraud https://www.jumio.com/agentic-ai-identity-autonomous-fraud-prevention
- Recent: 2026-08-20 webinar or virtual event: Strengthening trust in crypto with the power of identity intelligence webinar https://www.jumio.com/resources/strengthening-trust-in-crypto-with-the-power-of-identity-intelligence-webinar
- Recent: 2026-08-14 blog: Deepfake detection identity verification https://www.jumio.com/deepfake-detection-identity-verification
- Recent: 2026-08-07 blog: Decentralized identity data minimization compliance https://www.jumio.com/decentralized-identity-data-minimization-compliance

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.