# Jira Service Management with Atlassian Rovo AI agent: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/jira-service-management-with-atlassian-rovo-ai-agent

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 67 | 0% | 1 |

## What the models said for it

- "Jira Service Management or Freshservice for mid-market ITSM teams wanting built-in AI at lower per-agent cost" (Muse Glimmer 30B, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Jira Service Management with Atlassian Rovo AI agent, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- automationanywhere.com: 1
- devrev.ai: 1
- eesel.ai: 1
- gane.ai/index: 1
- helpdesk.com: 1
- hyscaler.com: 1
- itsystemes.fr: 1
- resources.rework.com: 1
- serval.com: 1
- sitegpt.ai: 1

### Pages cited

- https://automationanywhere.com/company/blog/best-ai-tools-for-customer-support: 1
- https://devrev.ai/blog/servicenow-competitors: 1
- https://eesel.ai/blog/best-ai-for-it-helpdesk: 1
- https://eesel.ai/blog/it-helpdesk-ai-in-2026: 1
- https://www.gane.ai/index/it/operations/ai-it-support-agents/enterprise: 1
- https://helpdesk.com/blog/ai-support-agent: 1
- https://hyscaler.com/insights/top-ai-chatbots-it-support-automation: 1
- https://itsystemes.fr/en/articles/help-desk-ia-pme-comparatif-2026: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.