# Jira Service Management, Atlassian: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/it/vendors/jira-service-management-atlassian

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [IT service management](https://www.gane.ai/index/it/operations/it-service-management/index.md) | 0% | 26 | 0% | 1 |

## What the models said for it

- "Best for DevOps and engineering teams." (Muse Glimmer 30B, ITSM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Jira Service Management, Atlassian, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- automationanywhere.com: 2
- zigiwave.com: 2
- atlassian.com: 1
- blog.invgate.com: 1
- capterra.com: 1
- chatarmin.com: 1
- cloudnuro.ai: 1
- dev.to: 1
- dupple.com: 1
- gartner.com: 1

### Pages cited

- https://automationanywhere.com/company/blog/best-itsm-tools-software-comparison: 2
- https://zigiwave.com/resources/best-itsm-tools: 2
- https://atlassian.com/gartner/magic-quadrant-itsm-platforms: 1
- https://blog.invgate.com/best-itsm-tools: 1
- https://capterra.com/itsm-software: 1
- https://chatarmin.com/en/blog/servicenow-alternatives: 1
- https://cloudnuro.ai/blog/itsm-for-enterprises-comparing-big-players: 1
- https://dev.to/horror5how/the-11-best-itsm-software-platforms-2026-409g: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.