# Intercom Fin AI Agent: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 2 categories by 2 of 14 models. Page: https://www.gane.ai/index/it/vendors/intercom-fin-ai-agent

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [AI IT support agents](https://www.gane.ai/index/it/operations/ai-it-support-agents/index.md) | 0% | 65 | 0% | 1 |
| [Enterprise AI assistants](https://www.gane.ai/index/it/it-data/enterprise-ai-assistants/index.md) | 0% | 106 | 0% | 1 |

## What the models said for it

- "Best For: Companies prioritizing customer experience and ease of use" (GLM 4.7 FlashX, AI IT agents)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Intercom Fin AI Agent, from 5 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- devrev.ai: 3
- gane.ai/index: 3
- decagon.ai: 2
- g2.com: 2
- microsoft.com: 2
- yuma.ai: 2
- ai.g2.com: 1
- aissist.io: 1
- assembly.com: 1
- auralis.ai: 1

### Pages cited

- https://yuma.ai/blogs/ai-customer-service-software: 2
- https://ai.g2.com/evaluations/categories/it-support: 1
- https://aissist.io/insights/decagon-ai-review: 1
- https://assembly.com/blog/ai-customer-service-software: 1
- https://auralis.ai/compare/best-ai-helpdesk-software: 1
- https://automationanywhere.com/company/blog/best-ai-tools-for-customer-support: 1
- https://chatbase.co/blog/best-ai-chatbot-for-business: 1
- https://chatimize.com/chatbot-platform-comparison: 1

## Record

- Method: https://www.gane.ai/index/it/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/it.